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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 222 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro's protective qualities and secure grip. Many appreciate the build quality, precise fit around the buttons, and ease of accessing the phone. The color options and MagSafe compatibility are also well-received, while some customers have expressed concerns about the case design, bulkiness, and cutout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-222 of 222 reviews
  • Rated 5 out of 5 stars

    Excellent case for an iPhone 16 Pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up making the purchase at Target because it was out of stock at my local Best Buy, but I love this case. It fits my iPhone 16 pro perfectly. Great texture and the cutout for the camera is perfect. Some have complained that the button is exposed, but you couldn't possibly operate the camera zoom function if it was covered. it charges my phone well on my Insignia 4-IN-1 Wireless charger stand also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The side where the new camera button is weak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case altogether is good except The side where the new camera button is. It broke pretty fast and was structurally unsound. Phone has scratches in it. Were the case failed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox