Customers are pleased with the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro's protective qualities and secure grip. Many appreciate the build quality, precise fit around the buttons, and ease of accessing the phone. The color options and MagSafe compatibility are also well-received, while some customers have expressed concerns about the case design, bulkiness, and cutout.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 206 reviews
Rated 5 out of 5 stars
Durable
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case! Got it for my husband and has been working great even when he is out training !
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband needed a case ASAP and it seemed near impossible to get a reliable case and thankfully Best Buy had one available for fast and easy pick up!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it, it’s a little heavy but it will protect my new phone.
I would recommend this to a friend
Cons mentioned:
Case design
Rated 3 out of 5 stars
Good case but not the best design.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cut out for the camera touch button left a vulnerable spot and my screen cracked right there. Need a better solution for the side.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Rated 5 out of 5 stars
Go to brand
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can never go wrong with Otterbox. Bought an off brand case similar to Otterbox Defender Series from Amazon for my IPhone 12 Pro, and the quality was no where comparable.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy always carries these cases. In my opinion they’re the best. Rugged, but still not super bulky. And, they always have some on sale which is even better. 5/5 for Best Buy being the best place to get protective cases for your electronics.
I would recommend this to a friend
Rated 5 out of 5 stars
Best case otter box makes.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always a great case for my iPhones. It keeps your iPhone in great condition. Especially when it comes time to trade it in. I work in a very active environment at work and drop my phone several times a day with no problem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is great for protecting my devices. I always go with otter box. My one critique about this case is the cut out for the camera button. It just makes the case a little “different”.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased an OtterBox Defender case for every iPhone I have ever owned, so when getting the new iPhone 16, I ordered this without thought. Upon installation, I was seriously skeptical of the HUGE inch gap left open for the new camera button but stuck with it anyway. The first drop of the phone I had, I shattered my tempered glass screen protector at that EXACT location. I then looked at other reviews on the OtterBox website and saw that the only response they gave to people on this design flaw was a copy/paste answer about how the "new notch does not diminish the drop protection of the case". If you drop this case on anything other than the world's flattest surface, you are for sure at risk. I feel very lucky that I did not majorly damage the phone, but I will not be risking it again. I am returning this case and opting for a competitor which protects the camera button area as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Only thing I don’t like is the cover for the charger port. Every one I’ve ever had tears where the cover meets the case. Otherwise - great case.