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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 299 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Pro Hard Shell for Samsung Galaxy S22, particularly praising its excellent protection and secure fit. Many find the case to be of great quality and easy to install. Some customers have noted the bulkiness and lack of instructions, while others have pointed out the absence of a screen protector and concerns about the price and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 299 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great performance phone. My only complaint is that you have to really tap the screen hard to get the screen active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone coveri ts very strong. I like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always makes a great product and helps protect phones. This phone is used on a jobsite and gets dropped often and this phone case does a good job!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cover before and I have dropped my phone several times over the years and the phone never cracked. The cover went on very easy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes have been on my phone for years, they provide great protection. This is new for the new Samsung 22.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been the best on the market. This one doaen't lock as tight as my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this case, my phone feels secure and the back isnt slick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is the premier brand to protect your investment. Especially with active teenager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but difficult to separate to utilize

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and protective. Easy to put on and remove. Happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong and durable keeps my purchase safe!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Otterbox aint what it was, thats for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No different then any other mass corporation. Starts out good, then turns to mediocre. My old otterbox defender cases used to seal entirely around the phone. My s22 case is loose around the camera and/or any other cutouts. Ill be exploring other options with my next phone, surely. Same price as 6 years ago for quite the inferior product to what it was. I advise yall check other options too

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the slipcover coming loose, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otterbox phone case. Best phone case to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, my phone takes a beating at work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I had hoped

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubbery outer portion of the case has stretched out and comes off of the corners.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are sorry to hear about the fitting issues on your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    average bump and drop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good average bump and drop protection. no screen protector so you must add this. the camera is not protected either so keep that in mind.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to disappoint by the lack of an included screen protector or specific cover for the backside camera on the Defender Series Pro case. Although the case doesn't have these features, we do make a couple of different screen protectors for the Galaxy S22 that can be added to the mix for extra security. Feel free to take a closer look at those options on the official OtterBox website, and we'll be sure to share your interest in further camera protection with our quality and design teams for their reference moving forward.

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not seem to have much battery life. I sometimes have to recharge it twice a day. However, I will say that it is a very fast phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Otterbox S22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still protects the phone good, but phone clip is for a left handed person.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! Due to the placement of the button on your device, the latch for the holster was not able to be centered on the device. We'll be sure to get your feedback passed along to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the older Otter Box Defender cases.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      What's going on with your most recent Defender Series case that feels a bit lacking compared to the ones you've had in the past for other devices? Feel free to give our friendly Otters a call at 1-855-688-7269 with any specific questions or concerns and we'll always be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and works well. Just need different colors...

    I would recommend this to a friend