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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 299 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Pro Hard Shell for Samsung Galaxy S22, particularly praising its excellent protection and secure fit. Many find the case to be of great quality and easy to install. Some customers have noted the bulkiness and lack of instructions, while others have pointed out the absence of a screen protector and concerns about the price and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-299 of 299 reviews
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my go to case. very protective & the price is cheaper than it use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected we have no complaints, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item!! Love Otterbox They Make A Great Product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy S22 otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is alright. I wish that the back skin of the protector peels off after a while.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy unless you're left handed. Not sure how Otterbox messed this up.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! Due to the placement of the button on your device, the latch for the holster was not able to be centered on the device. We'll be sure to get your feedback passed along to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    cell phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a quick pick up. nothing special. Looked up online and went to the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to take the case off every time I need to connect to my drone, and after the first time the rubber started getting more flimsy and slowly deteriorating each time I removed the bottom rubber stop to connect a usb cable.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, John! We apologize for any inconvenience you may have experienced with the Defender Series Pro case for your Galaxy S22. However, we don't currently test any third-party products like that to confirm compatibility with our cases. If your OtterBox has taken on some damage though, we'd be more than happy to look into your case replacement options under our fantastic product warranty. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to assist you further.

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, bought for my nephew for Christmas. He had dropped it and everything you can think an 8 year old can do and the phone and case are still perfect. I would absolutely recommend for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My defender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a 10 years using the otterbox brand and no complaints, perfect protection for the phones on the kind of work i do .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall protection excellent quality Does a thorough look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new Otterbox phone case for my Samsung S22+. Got it the next day. I was very pleased with how easy it was to order online and pick up in store. The salesperson was very helpful and even expedited the return of of a case I bought in error! Kudos Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you get a new phone, one definitely should purchase a case for it and Otterbox is definitely the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    DEFENDER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ok protects the phone FROM DAMAGE BUT KEEPS IT HANDY

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox say no more. Makes phone feel better. Safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and comfortable looks great will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like when I'm able to clip my phone onto my pants

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox Defender for galaxy S22

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Otterbox brand but I am bothered that this Defender does not have a screen protector built in. It will probably effect any future purchase of this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dropped proof

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfect at protecting my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No kickstand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox do you want to increase your sales...? It's simple...Start making your cases with build in kickstand, don't be cheap! Until then I will be buying from other more creative manufactures.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Kyle!

      Thanks for taking time to leave a review! If you look at the clip portion of your holster, you should see a small lip on the spring-end near the hinge. If you press down there, it should lock out the clip into a stand! If that doesn't help, give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox