Customer Ratings & Reviews
- Model:
- 77-86576
- SKU:
- 6491681
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure fit for the Samsung Galaxy S22+. Many appreciate the case's quality, grip, and ease of use, while some find it bulky and expensive. A few users also reported concerns about the durability of the belt clip and holder. The case's appearance and lightweight design were also noted as positive aspects by some users.
This summary was generated by AI based on customer reviews.
Glad i purchased.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, looks great. Overall a great purchase.
I would recommend this to a friend- Cons mentioned:Bulk
Solid, but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but somewhat bulky. Rubber 'door' to charger area is too constricting. Otherwise OK.
I would recommend this to a friend OB
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, it will not last that long, but better even this one than craying, right?
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Should any questions or concerns arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
- Cons mentioned:Price
Otterbox case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well on Galaxy S22+. but it is overpriced for a rubber case with no screen protector
No, I would not recommend this to a friend OtterBox - Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid case with a sturdy plastic frame and good outer layer for shock absorption
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your Defender Series Pro! If there's anything keeping this from being a 5-star experience, feel free to call us at 1-855-688-7269, and let us know where we fell short!
Best,
OtterBox Customer Service Team
Hard case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case....really hard! I recommend this case For people who work in manufacturing or construction or people who drop constantly their phone...
I would recommend this to a friendPhone cases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox phone cases are worth the money. I also love the fact that they have lifetime guarantee.
I would recommend this to a friendIt comforting to know your phone is good !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's well made should had lens hole for clip cover for flashlight > make carry phone safer!
I would recommend this to a friendNot to buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be great now they suck !!!!! They dont honor the warranty anymore and said well the plastic breaks deal with otterbox that is
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize there seems to have been a misunderstanding with our limited lifetime warranty. We still have a great warranty and we are most happy to assist with utilizing it whenever you experience an issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
she protecc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my father in law. He used to love the lifeproof cases, but now they have been bought out by otter, they don't make them like they used to. This has appeased him.
I would recommend this to a friendOtterbox Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otterbox defender cases. You can never go wrong with their products.
I would recommend this to a friendgood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected we have no complaints, would recommend
I would recommend this to a friendOtter box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the clip breaking...it held up pretty good hasnt stretched out yet and im constantly removing it
I would recommend this to a friendOtterbox does it well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as well as expected. I only wish a clear screen protection was included.
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling out of the carrier.doesn’t fit secure should have taken it back but didn’t
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Defender Series Pro holster to keep your Galaxy/Otter combo secure by your side, and we are very sorry to hear that you're having such an unnerving experience.
We'd love a chance to help get you set up with a brand-new warranty replacement, which we trust will properly dial things in for the long haul. Just ping our friendly Otters through the following link and we'll get right on the case!
https://www.otterbox.com/en-us/warranty-begin
Best
OtterBox Customer Service Team
DOES NOT DEFEND AGAINST DROPS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone from about 40" on the corner of the otterbox and my screen is now busted.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello David! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Poor Design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike previous otter boxes the S22+ will only go in the holster one way. If you put it in the normal way it will try to latch onto the on buttom. Poor placement
No, I would not recommend this to a friendPoor design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only goes into holder one way Should fit multiple ways poor design
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Appreciate the candid feedback on the Defender Series holster for the Galaxy S22+, and we're sorry that you're feeling a bit discouraged with it's design. For better or worse, we're somewhat at the mercy of the configuration of the device when it comes to the specific orientations that holster will best function in while still allowing full use of the side control buttons.
We'll be certain to share your concerns with our quality team, but we did want to let you know that the design was intentional.
Best,
OtterBox Customer Service Team
No help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You all have been no help as far as replacing my orders.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're having some trouble getting the support you're in need of regarding your purchase of the Defender Series Pro case. We weren't quite sure if you were referring to Best Buy or us in terms of the lack of help, but please do feel welcome to give our friendly Otters a call at 1-855-688-7269 if we can be of assistance and we'll get right on the case!
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Fit, Protection
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid protection for my S22+ Fits my phone like a glove. Actually a little tight assembly but does a great job. Already dropped my phone and no issues.
I would recommend this to a friend