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Customer Ratings & Reviews

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Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra, along with its great fit and overall case quality. Some find the added bulk and price to be drawbacks. Additionally, a few customers have noted the absence of a screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,317 reviews
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utterbox makes the best cases four cell phones that I know

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent with a small exception.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case really holds up well versus the others I've had in the past. In order to be fully complete for protection, it should include a "shield" for the camera lenses. As this is for the Samsung S22, there are 5 lenses on the rear of the device, so there should be integrated coverage for them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Could not find it anywhere else. It is a good thing that Best Buy always carries these types of items. The consequences of not having a phone case could have led to having to purchase another phone which would have been expensive. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Fit for a LARGE Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how big this phone would be when I ordered it, glad I purchased this case to protect it. Did I make the right choice? After buying another case, my wife ended up buying this same case after seeing and handling mine.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 4 out of 5 stars

    Otterbox Defender Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is though, easy to assemble and looks good. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    OtterBox Defender Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits case well. Easy push button on case. Belt clip is bulky on hip but works well to stand up phone on counter.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this outer box defender. The case has saved my phone many time from me accidentally dropping it and the screen shattering. Not only does it protects my screen but it also allows my phone to stay free of any scratches or damage. Simply the best, i absolutely love it hand down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox products; several previous purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good drop protection with 2 layer case. The issue will all model defender cases is over time the rubber stretches out and gets loose so it will need replaced after a year to 1.5 years. The rubber rubs when put in and out of pants pockets over time. The plastic around the device clips together and is very sturdy under the rubber. I never use the belt clip as I carry in pocket or purse. I have used the defender for years on multiple model devices. Yeah the rubber layer wears out, but I'm also rough on stuff so I need a durable case. I wish it came in brighter or fun colors but I buy it to not break versus be cute.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard shell was much bulkier than I expected. It seems it would offer good protection for the phone. I stopped using it after one day, I had to remove the case to plug in the charger for my phone. I never put it back on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case, it does protect the phone, but after so much use the rubber stretches too far and either doesnt go back into place or just doesn't fit snug anymore

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It is only brand I will buy that actuality protects my phone. I used to have my phone thrown once in a while by students I used to work with if they were able to grab it. The few times it did go airborne, it never broke

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong and protective case like any other otterbox case. Clip is not that practical for me. But is a good accessory to have available.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great quality Ddddddddddddddddddddddddddddddddddddddddddddddddddðddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is awesome. I have the same one on another phone and it works exceptional because im forever droppingy phone and it protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Solid case but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I only wish it covered the the cameras better and would come with the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ThomasP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my well used phone. Keeping it clipped to my belt is not always easy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well guarded

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box never fails to keep my phone safe. Doing construction I have dropped my phone many times on concrete and gravel with 0 damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT PROTECTION!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is pretty rough with his phone, so this product helps out tremendously. He has dropped it numerous times and thankfully this product protects it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Name brand for a reason. Protective as it gets for cavemen

    I would recommend this to a friend