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Customer Ratings & Reviews

$28.99
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Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1318 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra, along with its great fit and overall case quality. Some find the added bulk and price to be drawbacks. Additionally, a few customers have noted the absence of a screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,318 reviews
  • Rated 3 out of 5 stars

    Durable case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case would recommend if you like a bulky case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the amazing rugged protection of the Defender Pro Series case. If any questions arise as you enjoy the case, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Rated 4 out of 5 stars

    S22 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Pefect for outside work. Like the feel of it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case for my phone excellent purchase! It really protects my phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess otterbox cases arent like they used to be. Case was nice and solid for the first few weeks. Havent dropped it at all and the case is now starting to creak when I hold it like the fromt frame is lossening from the inner backing. Not sure if this is from the tight grip the included holster has on it when holstered or if the grip my car mount puts on it. But these cases didn't used to do this. I am now past the return window for BestBuy and otterbox charges shipping, handling, and tax for their "free" exchange under warranty. I may just buy a different case like Supcase Unicorn Beetle Pro, becauseni need a case that has a holster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case excellent protection dropped the phone multiple times no damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Covers the edges of the screen and the camera perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case for protection, bad for longevity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very sturdy and doesn't have any problems for portection of the phone. The rubber shell is definitely made from cheaper material that what i expected as the rubber is peeling apart and starting to lose its elasticity

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Defender Series Pro case has your vote of confidence in terms of protection, though we were sorry to hear that the outer slipcover of yours is struggling a bit. Fortunately, we've got a great warranty that will help restore structural integrity with a brand-new replacement!

      Just ping our handy Otters through the following link, and we'll have this all fixed up in no time! https://www.otterbox.com/en-us/warranty-begin

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Horrible protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Otterbox on for less than a week and a half & i dropped my phone from about knew length then almost caught it buy it ended up land face up on its back with the screen cracks from one end to the other wroth almost like a hole in the corner. How could this happen with the otterbox AND a screen saved on. In all reality I should called & flipped out considering it's a $1500 phone that I'm not even able to use now. I'll never buy an Otterbox again because of this

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jenny! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases. I highly recommend them for good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get OtterBox cases for my phone. They have never let me down

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, reccomend having a glass screen protector as well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone case. Best protection to purchase for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best case for my phone. Should have bought sooner

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products, keep s my phone secure, Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for s22 ultra, not too bulky and is very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent. It truley protects your phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade that best buy made easy. Everything went great

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Removal from phone tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox always makes a great product. The case can be tricky to remove for faster wireless charging, but once you figure it out, it's not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent cell phone protector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good protection for my new cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy OtterBox as it protects my phone perfectly.

    I would recommend this to a friend