Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra - Black.
  • Angle. OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra - Black.

OtterBox - Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra - Black

Model:
77-86579
SKU:
6491686
Highly rated by customers for:
$28.99
Save $31
Comp. Value: $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Defender Series Pro Hard Shell for Samsung Galaxy S22 Ultra, along with its great fit and overall case quality. Some find the added bulk and price to be drawbacks. Additionally, a few customers have noted the absence of a screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,318 reviews

  • Too big..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the Ultra this is just too big. Seitched to a smaller case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. We're sad to hear that you ended up getting a different case, but we hope you choose to give OtterBox another chance in the future!

      Best,
      OtterBox Customer Service Team OtterBox

  • OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product the case has built built a very sturdy at first

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're loving your Defender Series Pro! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Feel free to call us at 1-855-688-7269, and let our Customer Service Team know about your experience.

      Best,
      OtterBox Customer Service Team OtterBox

  • Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that i bought with my new galaxy s22

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're loving your Defender Series Pro! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Feel free to call us at 1-855-688-7269, and let us know where we may have fallen short.

      Best,
      OtterBox Customer Service Team OtterBox

  • Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone fixed my issues with wifi calling echoing and google maps not rotating all the way around

    I would recommend this to a friend

  • AMAZING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK, RUGGED, DURABLE, AND WELL PUT TOGETHER!!! DEFINITELY RECCOMEND AND LOOKS GREAT ON MY PHONE.

    I would recommend this to a friend

  • Works like a charm

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone the other day and o have no damage toy phone and the case is still in tack.

    I would recommend this to a friend

  • Ehhhh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are extremely easy to break but they'll replace for free. They wont replace the phones they won't protect though

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. OtterBox

  • Phone works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is excellent. My phone and options are good. Have no complaints about it at all.

    I would recommend this to a friend

  • You're wasting your time requiring this

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone ...a few too many preloaded unremovable apps that are useless

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    OtterBox disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No kickstand and too bulky. Too difficult to put in to the case or remove when I wanted to return the case for a different case that I found.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! The holster that came with that case does include a kickstand feature, so we're sorry to hear that you missed it. We're sad that you returned your case for something else, but we definitely hope you choose to give us another chance in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Would recommend it to all my friends and family.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good good

    I would recommend this to a friend

  • a title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fine manufacturing tolerances, materials, and function.

    I would recommend this to a friend

  • Typical Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very durable after being dropped several times.

    I would recommend this to a friend

  • Good Samsung Ultra 22 Note

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and love the edge feature, definitely worth it!

    I would recommend this to a friend

  • Samsung Ultra 22 Otterbox Belt clip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but the clip breaks too easily. An okay purchase as there are not many other options in store.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the Defender Pro Series belt clip holster broke. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Durable and effective

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this phone case it’s very durable

    I would recommend this to a friend

  • OtterBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! OtterBox is the best. Nothing else to say

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and slender not to bulky ......................

    I would recommend this to a friend

  • Dissapointed in my Otter box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to getting the otter box that also has the clear cover over the face of the phone , this one did not , have it .

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Our apologies for the confusion prior to purchase, but for most of our Defender Series cases, we moved away from the integrated screen protector back in 2017 in favor of either glass ones or plastic that could specifically follow the curved nature of some device displays.

      We do have a couple of different options available for the Galaxy S22 Ultra, which you can check out on the official OtterBox website. And please feel welcome to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

Page 63, Showing 1,241-1,260 of 1,318 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.