Customer Ratings & Reviews
- Model:
- 77-91255
- SKU:
- 6525846
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Defender Series Pro Hard Shell for Samsung Galaxy S23+ highly for its protection, fit, and overall quality. The case is also appreciated for its grip, ease of use, and sleek design. Some customers find the case adds bulk and consider the price to be high, while others mention the weight as a concern.
This summary was generated by AI based on customer reviews.
Samsung S 23+ otterbox case w/clip.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that the gel case starts to pull back from the plastic case near the camera lens areas. Clip needs adjustments after walk for a while all would like it better if it secured my phone better on my hip.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are having an issue with your Defender Pro Series case and/or belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on me the same day. Not worth the price.....
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your experience with the Defender Series Pro case for your Galaxy S23+, Bill. We know that you expect more longevity out of your OtterBox, but this is definitely surprising to hear. The good news is, we have our amazing product warranty in place to keep you covered when things go sideways like this. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Old model phone better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung Galaxy 9 and bought a Samsung Galaxy 23. I liked my old phone better. Delete and copy/ paste has changed. Awful.
No, I would not recommend this to a friendDefender does not fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my Samsung S23 Ultra. The box said that It will fit my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Defender Series Pro for the Samsung Galaxy S23+ is not compatible with the Samsung S23 Ultra. We are sorry for the confusion however, we do make plenty of Samsung S23 Ultra cases that are compatible with your device!
Quality going down hill
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is going down with every new case bulky for no reason
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your Defender Pro Series case. The Defender Pro Series is designed to provide rugged protection for your device. If the style of the case is not working well for the way in which you had hoped to use it, we have additional case options that would be sleeker. If you are experiencing a specific issue with the case that may be solved by replacing the case under warranty, we are also happy to help with that. Please give our CS Team a call at 1-855-688-7269 should you be experiencing a warranty need, or if you have questions we may answer about the case options for your device.
OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this case I prefer the Platinum series which isn't sold anymore.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the Defender Pro Series case is not to your liking. If our Customer Service Team may be of assistance with questions or issues, please give our CS Team a call at 1-855-688-7269 and we are happy to help.
- Pros mentioned:Fit, Protection
Safe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that keep my phone safe and clean. Secure fit and still able to use volume buttons.
I would recommend this to a friend - Pros mentioned:Protection
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protect for your phone. Best buy employees are always so helpful
I would recommend this to a friend - Pros mentioned:Protection
Best overall otterbox!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll always buy a defender! When I get a new phone I always go for an otterbox.
I would recommend this to a friend Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Belt clip isn't very comfortable though
I would recommend this to a friend- Pros mentioned:Grip
Shielding my phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Grip-and belt clip...Cost is little high, but OtterBox makes good products.
I would recommend this to a friend - Pros mentioned:Protection
Great phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case had one on my old galaxy phone it does the job
I would recommend this to a friend - Pros mentioned:Fit
Case review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits good but it is loose on the upper right by the camera.
I would recommend this to a friend Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in store. For the cost, I would expect much better. I haven't bought an OtterBox in years but I had a gift certificate and a new phone so I figured it was a good reason to get a nice case. The phone does not fit snuggly in the case. It wiggles front to back, especially in the top right corner (meaning it is likely to be damaged in a fall). The case creeks and squeakes in my hand as I adjust my grip. It does not give much confidence. The rubber outside sleeve doesn't fit on the inner shell properly so the lines on the back of the case are slightly curved where they should be straight due to the rubber being stretched unevenly. The cutout in the rubber for the camera hole is a different shape from the plastic shell so the rubber distorts, lifts around the edges, and has a strange bump just above the camera. I can buy a $8 case that fits better than this. At first, I thought that must have bought a counterfeit OtterBox but how would something like that happen at a brick and mortar store.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're very sorry to learn about your disappointment with the Defender Series Pro case for your Galaxy S23+. We design all of our cases on an individual basis to ensure their seamless compatibility with the unique style and features of each device, so these fit issues are definitely surprising to hear. We'd like to dive a bit deeper into things in order to make sure this is sorted out for you. Please give our customer service team a call at 1-855-688-7269 and our Otters would be happy to help find the best solution available for you.
Kindly,
OtterBox Customer Support