Customer Ratings & Reviews
- Model:
- 77-91045
- SKU:
- 6525847
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection, ease of use, and overall quality of the Defender Series Pro Hard Shell for Samsung Galaxy S23. The case is often praised for its perfect fit and good grip. Some customers have noted that the case can be a bit bulky and slightly expensive, while others desire more color options.
This summary was generated by AI based on customer reviews.
Scratched Phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a plastic inside on the case that damaged my Samsung after dropping it a couple times. All the damage was cosmetic but it would be nice if their was something to protect the edges.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your cosmetic damage to the device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Phone holder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with the fact that you have to put the phone in the holder with the buttons facing down up can’t use the phone one handed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Joseph! We apologize for any inconvenience. The location of several features on the device itself dictated the placement of the case within the belt clip holster accessory. If our Customer Service Team may answer any questions or assist in any way, please give us a call at 1-855-688-7269 and we are happy to help!
Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too small for my phone. When I went to order I selected the Samsung S23 FE case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Otterbox defender pro with clip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always protected my case with otterbox defender because it has helped from s4 to s23 over the years and ive always had great luck with them .also like the belt clip so i dont have to put in pocket and easily accessible and walking or workouts with buds its never broke or cracked screen
I would recommend this to a friend- Cons mentioned:Charging port
Otterbox Case for Samsung Galaxy S23
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cell phone case! Protects your phone from dust and lint from getting inside via the charging port by having a lid that blocks it. If I had one complaint it would be in the lack of instructions on how to put it on your phone. Thankfully Youtube has a few videos that will show you how.
I would recommend this to a friend - Pros mentioned:Protection
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this i am always dropping my phone has saved more times then i can count i always buy an otterbox for my phones
I would recommend this to a friend - Cons mentioned:Bulk, Price, Weight
Not what i expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For being one of the most expensive cases for my S23 Ultra. This case has already broke from the inner hard case. The corners are very weak. I'm disappointed that I even bought one. Plus it's bulky,heavy and the clip doesn't really work well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Juan! We are so sorry to hear that your case broke. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Pros mentioned:Ease of use
Samsung 23S Plus worthwhile investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product that is easy to use and get familiar with. Happy with my decision to upgrade to their mid range offering.
I would recommend this to a friend - Pros mentioned:Protection
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects my phone well. I drop it all the time so i need a titanium case, lol.
I would recommend this to a friend - Pros mentioned:Protection
Most important accessory for your new phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves my phone all the time! Have bought one with every new phone for years, if there's a problem , they send a new one!
I would recommend this to a friend Otterbox All Day!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful hardware! Does what it says and looks sleek and elegant.
I would recommend this to a friendShipping Mixup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent the wrong thing. I bought the Galaxy S23 FE with it, and you sent the one for another type S23. Returned it to my local store.
No, I would not recommend this to a friendPics show a front cover, but it doesn't have one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***BEWARE*** The pics on this product clearly show a front cover. However, what arrives does not have one!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Jason. We apologize for any confusion, but the Defender Series Pro case doesn't feature a built-in screen protector. The photos provided on the product page are meant to show you the most accurate representation of the case as possible, but we're sorry if this wasn't made clear to you. Our engineers removed the built-in screen protector from our Defender Series cases a while back to ensure complete functionality with the newest devices, but they ensured the seamless compatibility with any of our trusted screen protectors. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this further.
Kindly,
OtterBox Customer Support