Customer Ratings & Reviews
- Model:
- 77-91260
- SKU:
- 12917053
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the excellent protection, precise fit, and high-quality design of this phone case. Users also appreciate the lightweight feel and the comfortable grip that makes the device easy to handle. While some customers feel the price is high and desire more color variety, the overall consensus highlights a sturdy and well-designed product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Clip
Samsung S 23+ otterbox case w/clip.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that the gel case starts to pull back from the plastic case near the camera lens areas. Clip needs adjustments after walk for a while all would like it better if it secured my phone better on my hip.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are having an issue with your Defender Pro Series case and/or belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
S23+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but hard getting phone in and out of the case.
No, I would not recommend this to a friendstrong
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very sturdy. has a clipon top. i drop my phone a lot.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you and if you ever need we have a great warranty. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but doesn't protect the cameras much. I mean if your interested in full phone protection i wouldn't recommend
No, I would not recommend this to a friendConfusion by spectrum and best buy sales person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I explained to spectrum that I had 2 accounts and I needed the code for my phone. He gave me the account for my internet. If I had been looking at the screen I would have caught the mistake. The sales person dropped a zero to make it work. I lost my pictures and contact list.
No, I would not recommend this to a friendSamsung S23+Otterbos missing camera lense.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the case,but Otterbox, you forgot to protect the Camera lense. 3 Stars
I would recommend this to a friendPoor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on me the same day. Not worth the price.....
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your experience with the Defender Series Pro case for your Galaxy S23+, Bill. We know that you expect more longevity out of your OtterBox, but this is definitely surprising to hear. The good news is, we have our amazing product warranty in place to keep you covered when things go sideways like this. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Phone holder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with the fact that you have to put the phone in the holder with the buttons facing down up can’t use the phone one handed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Joseph! We apologize for any inconvenience. The location of several features on the device itself dictated the placement of the case within the belt clip holster accessory. If our Customer Service Team may answer any questions or assist in any way, please give us a call at 1-855-688-7269 and we are happy to help!
Old model phone better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung Galaxy 9 and bought a Samsung Galaxy 23. I liked my old phone better. Delete and copy/ paste has changed. Awful.
No, I would not recommend this to a friendDurability issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability has gone way down hill. I had my last otterbox for over 5 years and it was stoll hanging on when i swapped phones. This one broke within a month
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Scratched Phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a plastic inside on the case that damaged my Samsung after dropping it a couple times. All the damage was cosmetic but it would be nice if their was something to protect the edges.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your cosmetic damage to the device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too small for my phone. When I went to order I selected the Samsung S23 FE case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Quality going down hill
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The quality is going down with every new case bulky for no reason
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your Defender Pro Series case. The Defender Pro Series is designed to provide rugged protection for your device. If the style of the case is not working well for the way in which you had hoped to use it, we have additional case options that would be sleeker. If you are experiencing a specific issue with the case that may be solved by replacing the case under warranty, we are also happy to help with that. Please give our CS Team a call at 1-855-688-7269 should you be experiencing a warranty need, or if you have questions we may answer about the case options for your device.
Defender does not fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit my Samsung S23 Ultra. The box said that It will fit my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Defender Series Pro for the Samsung Galaxy S23+ is not compatible with the Samsung S23 Ultra. We are sorry for the confusion however, we do make plenty of Samsung S23 Ultra cases that are compatible with your device!
OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this case I prefer the Platinum series which isn't sold anymore.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the Defender Pro Series case is not to your liking. If our Customer Service Team may be of assistance with questions or issues, please give our CS Team a call at 1-855-688-7269 and we are happy to help.
- Pros mentioned:Fit, Protection
Safe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that keep my phone safe and clean. Secure fit and still able to use volume buttons.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox defender pro with clip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always protected my case with otterbox defender because it has helped from s4 to s23 over the years and ive always had great luck with them .also like the belt clip so i dont have to put in pocket and easily accessible and walking or workouts with buds its never broke or cracked screen
I would recommend this to a friend Otterbox Case for Samsung Galaxy S23
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cell phone case! Protects your phone from dust and lint from getting inside via the charging port by having a lid that blocks it. If I had one complaint it would be in the lack of instructions on how to put it on your phone. Thankfully Youtube has a few videos that will show you how.
I would recommend this to a friend- Pros mentioned:Protection
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this i am always dropping my phone has saved more times then i can count i always buy an otterbox for my phones
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung 23S Plus worthwhile investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product that is easy to use and get familiar with. Happy with my decision to upgrade to their mid range offering.
I would recommend this to a friend