Customer Ratings & Reviews
- Model:
- 77-91260
- SKU:
- 12917053
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the excellent protection, precise fit, and high-quality design of this phone case. Users also appreciate the lightweight feel and the comfortable grip that makes the device easy to handle. While some customers feel the price is high and desire more color variety, the overall consensus highlights a sturdy and well-designed product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Most important accessory for your new phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves my phone all the time! Have bought one with every new phone for years, if there's a problem , they send a new one!
I would recommend this to a friend - Cons mentioned:Bulk, Clip, Price
Not what i expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For being one of the most expensive cases for my S23 Ultra. This case has already broke from the inner hard case. The corners are very weak. I'm disappointed that I even bought one. Plus it's bulky,heavy and the clip doesn't really work well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Juan! We are so sorry to hear that your case broke. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Pros mentioned:Protection
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects my phone well. I drop it all the time so i need a titanium case, lol.
I would recommend this to a friend - Pros mentioned:Protection
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protect for your phone. Best buy employees are always so helpful
I would recommend this to a friend - Pros mentioned:Protection
Best overall otterbox!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll always buy a defender! When I get a new phone I always go for an otterbox.
I would recommend this to a friend - Pros mentioned:Grip
Shielding my phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Grip-and belt clip...Cost is little high, but OtterBox makes good products.
I would recommend this to a friend - Cons mentioned:Clip
Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Belt clip isn't very comfortable though
I would recommend this to a friend - Pros mentioned:Protection
Great phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case had one on my old galaxy phone it does the job
I would recommend this to a friend - Pros mentioned:Fit
Case review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits good but it is loose on the upper right by the camera.
I would recommend this to a friend Otterbox All Day!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful hardware! Does what it says and looks sleek and elegant.
I would recommend this to a friendDisappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in store. For the cost, I would expect much better. I haven't bought an OtterBox in years but I had a gift certificate and a new phone so I figured it was a good reason to get a nice case. The phone does not fit snuggly in the case. It wiggles front to back, especially in the top right corner (meaning it is likely to be damaged in a fall). The case creeks and squeakes in my hand as I adjust my grip. It does not give much confidence. The rubber outside sleeve doesn't fit on the inner shell properly so the lines on the back of the case are slightly curved where they should be straight due to the rubber being stretched unevenly. The cutout in the rubber for the camera hole is a different shape from the plastic shell so the rubber distorts, lifts around the edges, and has a strange bump just above the camera. I can buy a $8 case that fits better than this. At first, I thought that must have bought a counterfeit OtterBox but how would something like that happen at a brick and mortar store.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're very sorry to learn about your disappointment with the Defender Series Pro case for your Galaxy S23+. We design all of our cases on an individual basis to ensure their seamless compatibility with the unique style and features of each device, so these fit issues are definitely surprising to hear. We'd like to dive a bit deeper into things in order to make sure this is sorted out for you. Please give our customer service team a call at 1-855-688-7269 and our Otters would be happy to help find the best solution available for you.
Kindly,
OtterBox Customer Support
No inventory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item purchased. Yet, not in stock. Thanks 4 nothing
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Shipping Mixup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent the wrong thing. I bought the Galaxy S23 FE with it, and you sent the one for another type S23. Returned it to my local store.
No, I would not recommend this to a friendPics show a front cover, but it doesn't have one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***BEWARE*** The pics on this product clearly show a front cover. However, what arrives does not have one!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Jason. We apologize for any confusion, but the Defender Series Pro case doesn't feature a built-in screen protector. The photos provided on the product page are meant to show you the most accurate representation of the case as possible, but we're sorry if this wasn't made clear to you. Our engineers removed the built-in screen protector from our Defender Series cases a while back to ensure complete functionality with the newest devices, but they ensured the seamless compatibility with any of our trusted screen protectors. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this further.
Kindly,
OtterBox Customer Support