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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 1161 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra highly for its robust protection, camera quality, and precise fit. Many appreciate its ease of use, enhanced grip, and the phone's improved processor speed. However, some find the case a bit expensive and bulky, and express a desire for more color options, while others have minor concerns about the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,161 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on Otter Defense cases for my past cell phones. It has protected my expensive Samsung phones in the past and it was the logical choice for my S24 Ultra. I would never use anything else. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality over the other guys!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox case is bar none the best case I've ever had on my Samsung Galaxy s23 ultra. The protection is superior versus other case brands and quality is felt in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, durable. Easy to access the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box Defender Series Pro Hard Shell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT Great Gift! I would buy again, It was perfect for the phone, fit nice and tight. When I need another one I will not hesitate to buy again. I would also recommends to others. Also the service workers were polite and knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it does not have a screen protector as the older models use to have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Frank. Rizzo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its made good. And its protecting the phone.and its hard.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Got Ya' Covered!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I upgrade to a new mobile phone, the first thing I get is a new OtterBox. I am clumsy and old so drop things a lot. The OtterBox helps my phone last much longer due to it's protection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case I've ever had. Otterbox never disappoints!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung galaxy s23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone, i did my research through best buy an it seemed to good to be true. Once i purchased the phone i realized it wasnt it runs very well an the storage Is phenomenal With a perfect camera can ask for a better samsung galaxy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I was lucky to have this accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lucky to hsve this because I left my prior one on top of my car. The phone flew off my car roof. I manage to retrieve it. The phone was ok. I boight this one new to replace my old one. I trust this accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    long time user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been buying otterbox for phone protection for many years now. Have had so much success with them I no longer buy insurance for my phones because of how much I trust the case's ability to protect my phone. Might be big, might not be the most flashy looking, but it does what it says and does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all I've always trusted this brand to protect all my phones I've never had a problem with its best at protecting when you have that moment when accidentally dropping your $1200 dollar phone thats when it really counts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disgruntled with the cell phone team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! The best! But I was so mad when I left the store as your phone team turned off my old phonier and said they activated my new S23 but the did not! I had no phone for 3 hours and had to eject the sim card from the old phone and put it in the new phone myself and then activate the phone my self on Tmoble website! I got it working and then had to transfer all the files my self! And also I prepaid for the Samsung 23 before release and was supposed the trade in the phone before the deal and not after I picked up the phone the guy doing the sale had no idea so I did not get the promotion deal and gift card back at the end ,so I ended up paying full price for it and the guy that said he activated the phone did it with old sim card in the old phone! Not HAPPY at all and may never buy a phone from you again! Every one trying to run the phone sales and activation and promo all had a different story and nobody knew anything! I hope some how I get a credit on my BestBuy account for this FRUSTRATING Phone purchase! I hate to sound like a Karen but I was not happy at all. The phone is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection for an expensive phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to protect an expensive phone. My phone took a hard fall and cracked the corner of the hardshell, but it did its job and protected the phone. I contacted OtterBox and they sent me a replacement without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent, sturdy, phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep dropping my phone (accidentally) due to shakiness in my hands. This is is the best phone case i have found. I had a previous one for a different model phone, it dropped off the car while going thru a round about, and the phone survived!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case. Been using this kind since I had the galaxy note 10. There's an updated feel to the rubber on this which is great as well. Wouldn't choose any other brand but that's just me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Best defense case ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously defender cases have saved my phones more times then I can count! They may be bulky but its totally worth it, trust me this has saved my phone from many 6 foot drops on tile/concrete without a scratch. I never leave the store without one of these on my phone. Trust me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and this case protects my phone without too much bulk fits nicely in and out of my pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better and cheaper than insurance.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use otterbox for every phone I have, they have not let me down, I work outside and have dropped my phone a hundred times and still no phone cracks. If you don't have phone insurance this is a must

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone protection you can buy, it’s probably the 4th one over many years that I purchased! It’s a great product and it is rugged, so if you knock it down by mistake it definitely protects your phone—the best ever!

    I would recommend this to a friend