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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 1162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, highlighting its excellent protection, camera quality, and comfortable fit. Many find it easy to use with a good grip. Some customers find the case a bit bulky and would like to see more color options, while others have concerns about the belt clip. Despite these minor drawbacks, the case is generally well-received for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,162 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox for years. Good product. Quality protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case Could Use Better Instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my phone a formidable brick. Seems tough! It needs better instructions on how to take it apart and actually put your phone into it though; there are videos online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and service love their products and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the way to go to protect your cell phone. They even priced matched Amazon, but they would not price match Otter Box website. Turned out Amazon was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone I didnt know I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not planning on getting a new phone right away and was trying to hol out till the S24 ame out. There is nothing i can say bad about this phone besides the fact it doesnt have expandable memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how dust gets in all the crevices but overall a good case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Cons mentioned:
    Color options

    Rated 4 out of 5 stars

    color variety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but there isn't color variations in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender series otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender series otter box is remarkably tuff! I recommend anybody with a phone to pay the extra money and get one because you are guaranteed to drop it and with the defender series "No worries"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new isn't always better or easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is good, I must be getting to old for this crap as it is a pain to set up certain things like email for example. I'm sure it isn't the phone causing the problems, more like all the enhanced security features various sites are using now. This phone is 1000% better then my last one but also more complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect except needs a sliding part to your camera lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    S23 otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I've been using otterbox for some time now, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s23 ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Another great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, lost a star because i want to to protect more against water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! I've used this for personal and business and it works flawlessly. The only thing I wish they could improve is the facial recognition. That feature works less than 40 percent of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much material... at the end of the day it is much safer.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The Defender Pro is absolutely amazing in terms of rugged protection! All of that material makes it possible for your device to take anything life can throw at it. OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case ,i like it I suggest everyone buy oje to protect their phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great service while getting the phone i had a great experience with bestbuy personnel and helped me with everything i needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    PlayStation accessories

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to have extra storage Works good , and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfecto

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pefecto, se me ha caido varias veces y no se me ha roto el cel ni una sola vez

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid to the core

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While always pricey, it's an excellent case from an excellent company.

    I would recommend this to a friend