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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 1162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, highlighting its excellent protection, camera quality, and comfortable fit. Many find it easy to use with a good grip. Some customers find the case a bit bulky and would like to see more color options, while others have concerns about the belt clip. Despite these minor drawbacks, the case is generally well-received for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,162 reviews
  • Rated 5 out of 5 stars

    Otter Cass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, its always my go to for all my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product good price ,good material,goooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you're doing construction work everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente screen, color, camera,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, excellent quality, easy functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good better the best!!! Perfection Quality Value

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Satisfactory on a margin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality on protection, but it's missing features that independent phone case dealers have

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're happy to hear you're a big fan of the protection offered by the Defender Series Pro case for your Galaxy S23 Ultra. We apologize if this case wasn't quite what you were hoping for though. We're not sure which exact features you're referring to, but we'd love to hear more of your thoughts on this case. Please feel free to give our awesome Otters a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Over priced, under preforming.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that you pay it should come with a screen protector but it does not.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! As technology advances, we have moved away from the built in screen protection that the Defender Series of old had in order to allow all of the new features of newer devices to function optimally. We do have an amazing selection of screen protection available as well! OtterBox

  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the commuter series of OtterBox. The power button is extremely difficult to depress. For this model I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should make the clip in the back a kick stan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Autobox cover for phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, forgot I cant take pictures with it on my phone ,had to remove it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Same box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like every otterbox that has been made. Good quality, but still overpriced.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're happy to hear the Defender Series Pro case for your Galaxy S23 Ultra has been working well for you so far. We work hard to provide some of the best protection on the market and this is one of our most rugged options. As far as pricing goes, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Very Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very touchy until it was installed and allowed to sit for about a day or two.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case does not have a screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does not come with a screen protector. Purchased the case and picked up in store. None of the cases in the store come with the screen protector. Very disappointed. Kept the case anyway as the case itself is very durable. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're very sorry to hear the Defender Series Pro case wasn't what you were expecting. You're correct to say this case doesn't feature a built-in screen protector though. Our engineers determined that a built-in screen protector would hinder the use of the phone's screen. Since we didn't want you to be without the option of screen protection, we ensured that this Defender Series Pro case is 100% compatible with any of our trusted screen protectors, like the Alpha Flex. We're happy to hear you've found this case to be protective and durable, but please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this further.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Need a screen protector still

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox's are cool and all, but no screen protectors work with this one?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ottorbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product. Have previously bought it and will again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, a little on the large side for an everyday phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone. The finger print doesnt seem to work as well as the 21 Ultra.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not camera protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screen protector.Plastic is cheap.Use to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Excellent product too. We are very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good...not great. That sample, it works ... but it's not perfect.

    I would recommend this to a friend