Customer Ratings & Reviews
- Model:
- 77-91064
- SKU:
- 6525863
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, particularly for its excellent protection and camera quality. Users find that the phone case offers a good fit and is easy to use, with some noting its sleek design and enhanced grip. However, some customers find the case a bit bulky and would like to see more color options, while others have concerns about the belt clip. A few customers feel the phone case is a little bit pricey.
This summary was generated by AI based on customer reviews.
Case does not have a screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not come with a screen protector. Purchased the case and picked up in store. None of the cases in the store come with the screen protector. Very disappointed. Kept the case anyway as the case itself is very durable. Not worth the money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Defender Series Pro case wasn't what you were expecting. You're correct to say this case doesn't feature a built-in screen protector though. Our engineers determined that a built-in screen protector would hinder the use of the phone's screen. Since we didn't want you to be without the option of screen protection, we ensured that this Defender Series Pro case is 100% compatible with any of our trusted screen protectors, like the Alpha Flex. We're happy to hear you've found this case to be protective and durable, but please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this further.
Best,
OtterBox Customer Support
Need a screen protector still
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox's are cool and all, but no screen protectors work with this one?
No, I would not recommend this to a friendVery Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very touchy until it was installed and allowed to sit for about a day or two.
I would recommend this to a friendnot good for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i didnt like because you couldnt wireless charge with it and i also couldnt connect it to my magsafe phone holder in my car. its big and bulky and just reminds me of the early 2000s phone cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Samsung Galaxy S23 Ultra Defender Series Pro is not compatible with MagSafe accessories. We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Ottorbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product. Have previously bought it and will again.
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, a little on the large side for an everyday phone
I would recommend this to a friendPretty Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good phone. The finger print doesnt seem to work as well as the 21 Ultra.
I would recommend this to a friendNot camera protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector.Plastic is cheap.Use to be good.
I would recommend this to a friendCaptain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cover for screen. Didn’t like. Didn't likt.didnt
No, I would not recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Excellent product too. We are very satisfied.
I would recommend this to a friend4/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good...not great. That sample, it works ... but it's not perfect.
I would recommend this to a friendGood case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but extremely hard to remove. Wish it came in clear.
I would recommend this to a friendLike it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good! Good customer service, options to choose from.
I would recommend this to a friendWay better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I the 23 like the 22 but the features are are better on 23 ultra
I would recommend this to a friendNot as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could sit up and view; not the case, it's a slip-on holder.
No, I would not recommend this to a friendNew phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the phone. Sales person very professional
I would recommend this to a friendKeep your I pjone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from an iPhone because I heard about how exceptional this phone was. They put the wrong SIM card in it and I had a terrible experience with. Ended up returning it and getting a new iphone.
No, I would not recommend this to a friendOtterbox warranty no better than a $5 case. Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an absolute fleecing of the its customers. This product is a complete rip-off. So I buy an $80 case because I think they will warranty my screen if drops and breaks. Not TRUE. Just as well buy a $5 case and save myself $75. I'll never buy another of their expensive cases again. Drop the phone 1 time and the screen broke in 3 places. This is a scam.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of otter box is going down when it comes to Samsung products.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about any trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
OtterBox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Belt clip broke on day 1, Case is good, fits phone good
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Steven! We're happy to hear the Defender Series Pro case for your Galaxy S23 Ultra has been working well for you so far. We apologize for any discouragement you may have experienced with that damaged belt clip though. The good news is we have our fantastic product warranty in place to keep you covered when things go sideways like that. Just give our awesome Otters a buzz at 1-855-688-7269 and they'll be able to help get the ball rolling on your replacement holster.
Cheers,
OtterBox Customer Support