Customer Ratings & Reviews
- Model:
- 77-91064
- SKU:
- 6525863
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S23 Ultra, particularly for its excellent protection and camera quality. Users find that the phone case offers a good fit and is easy to use, with some noting its sleek design and enhanced grip. However, some customers find the case a bit bulky and would like to see more color options, while others have concerns about the belt clip. A few customers feel the phone case is a little bit pricey.
This summary was generated by AI based on customer reviews.
Need a screen protector still
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox's are cool and all, but no screen protectors work with this one?
No, I would not recommend this to a friendOttorbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product. Have previously bought it and will again.
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, a little on the large side for an everyday phone
I would recommend this to a friendPretty Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good phone. The finger print doesnt seem to work as well as the 21 Ultra.
I would recommend this to a friendNot camera protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector.Plastic is cheap.Use to be good.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Excellent product too. We are very satisfied.
I would recommend this to a friendCaptain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cover for screen. Didn’t like. Didn't likt.didnt
No, I would not recommend this to a friend4/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good...not great. That sample, it works ... but it's not perfect.
I would recommend this to a friendGood case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, but extremely hard to remove. Wish it came in clear.
I would recommend this to a friendLike it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good! Good customer service, options to choose from.
I would recommend this to a friendWay better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I the 23 like the 22 but the features are are better on 23 ultra
I would recommend this to a friendNot as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could sit up and view; not the case, it's a slip-on holder.
No, I would not recommend this to a friendNew phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the phone. Sales person very professional
I would recommend this to a friendLow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of otter box is going down when it comes to Samsung products.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about any trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Keep your I pjone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from an iPhone because I heard about how exceptional this phone was. They put the wrong SIM card in it and I had a terrible experience with. Ended up returning it and getting a new iphone.
No, I would not recommend this to a friendOtterbox warranty no better than a $5 case. Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an absolute fleecing of the its customers. This product is a complete rip-off. So I buy an $80 case because I think they will warranty my screen if drops and breaks. Not TRUE. Just as well buy a $5 case and save myself $75. I'll never buy another of their expensive cases again. Drop the phone 1 time and the screen broke in 3 places. This is a scam.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case.
Meh. Off brands have better cases
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is sub par. I think ottorbox fell off..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
- Pros mentioned:FitCons mentioned:Belt clip
OtterBox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Belt clip broke on day 1, Case is good, fits phone good
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Steven! We're happy to hear the Defender Series Pro case for your Galaxy S23 Ultra has been working well for you so far. We apologize for any discouragement you may have experienced with that damaged belt clip though. The good news is we have our fantastic product warranty in place to keep you covered when things go sideways like that. Just give our awesome Otters a buzz at 1-855-688-7269 and they'll be able to help get the ball rolling on your replacement holster.
Cheers,
OtterBox Customer Support
Great for drops!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great no damage on drops! After a few weeks of use it seems to want to move around and its hard not to touch the camera so i wish it had a camer cover too
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Jaiden! We're so happy to hear the Defender Series Pro case has been doing its job in keeping your Galaxy S23 Ultra safe. When you say it "wants to move around," are you referring to the case not fitting properly? If that's the situation, we'd definitely like to dig a bit deeper into things in order to better understand what's going on there. Please give our awesome Otters a call at 1-855-688-7269 and they'd be glad to assist you further.
Cheers,
OtterBox Customer Support
Apple to android
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am coming from apple so it may take me a little while to learn this device but so far i really dont see the benefit
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Michael! We hope that you enjoy the amazing protection of the Defender Pro Series case, whichever device you are using. If our Customer Service Team may assist with anything or answer any questions, please give our CS Team a call at 1-855-688-7269 and we are happy to help!