Customer Ratings & Reviews
- Model:
- 77-91069
- SKU:
- 6584817
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
I Dont like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No frontal protection ,no stand in back to set down and be hands free.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, David. We're sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra wasn't what you were expecting. While this case does feature raised edges around the screen to assist with drop protection, our engineers removed the built-in screen protector from our Defender Series cases a few years back to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. If you're looking for 360 degree protection, we'd recommend pairing this case with one of our trusted screen protectors.
We'd also like to mention that the holster accessory that's included with this case can double as a kickstand for your device. If you rotate that clip on the back of the holster, you'll be able to prop your phone up for handsfree viewing. Please feel free to give our CS team a buzz at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Cheers,
OtterBox Customer Support
Poor cutout placement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I was still at the store when I tried to apply the case to my new phone. The cutouts were off and were pressing the lock button. I had to return the case immediately.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Justin! We are so sorry to hear you experienced an issue with your case. While it sounds like you solved the issue via return, please know our Customer Service Team is happy to answer product questions or assist in any way we can!
Don't waist your money!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waist your money buying a drop proof otter box for it to only break after a couple of months. And then they expect to pay $10 for a replacement!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. There is no cost associated with the warranty product itself, only the shipping and handling to get the product to you. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Dont buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not worth the price. It broken after 2 months and bestbuy dont take liability for guarantee. They told me to contact with them.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case already broke on me and i haven't had it longer than 2 months. I haven't even dropped my phone to case the crake on the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing an issue with your Defender Pro Series case. We have a great warranty and we would be most happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not worth the money my opinion
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for seven months and it's already broken figured it would last longer compared to how much i paid for it they are not cheap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry you are experiencing an issue with your case! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item and still unable to get my money back. I am not finding it funny
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Estella! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Quality of Otter Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owed several Otterbox cases over the years. This one is made of low quality material.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Defender Series Pro case for your Galaxy S23 Ultra wasn't exactly what you were expecting. Although this case may seem a bit different in comparison to one you've had in the past, it still consists of the same polycarbonate and synthetic rubber design. We'd also like to mention that we've thoroughly drop tested this case to confirm it has a DROP+ rating 4X military standard. We appreciate you taking the time to share these thoughts with us though. Please give our CS team a buzz at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer
Not worthy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as strong as I thought it would be and not worth the money
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the strength of your Defender Pro Series case was disappointing. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Do not buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the screen have unexpected touches. Returning tomorrow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! So sorry for any inconvenience you might have had with the Defender Series Pro case for your Galaxy S23 Ultra. We specifically designed this case to work seamlessly with the unique features of your device, so this is definitely surprising to hear. Are you using another company's screen protector with this case or is there something else interfering with it? Since we don't perform any third party testing, we're unable to guarantee the compatibility between our case and another company's product. We'd like to try and get to the bottom of this for you though. Please give our CS team a call at 1-855-688-7269 and they'd be happy to dive a bit deeper into this with you.
Warm regards,
OtterBox Customer Support
I did not like
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it I break the corner of my cell phone it's very hard
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello there! We're so sorry to hear you've had such an unusual and discouraging experience. Our cases aren't made with anything that would inherently damage one's device, so we're wondering if some type of debris was somehow stuck between the case and your device to cause damage.
While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. While we cannot extend our warranty to your device, as we are not the manufacturer, we would love to send you a brand-new case so you can get a fresh start once your phone is repaired.
Just give us a ring at 1-855-688-7269 and we would be happy to help.
Kindly,
OtterBox Customer Support
Reliable Protection, Stylish Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox Defender Series Pro for Samsung Galaxy S23 Ultra in Black delivers robust defense in a sleek package. With a multi-layer design, it ensures comprehensive protection against drops and daily wear. The black color adds a touch of sophistication, making it a reliable and stylish choice for safeguarding your device.
I would recommend this to a friendOtterbox offers superlative protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very strong, sturdy case. It's far more protective than any other that I've tried. The Otterbox is truly worth the price for the protection it gives, IMO. And the one designed for the Galaxy 23 Ultra adds very little extra bulk to an already big phone. Big thumbs up!
I would recommend this to a friendPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sturdy and protects my phone. The only case protector I use on every phone I have had.
I would recommend this to a friendGreat Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I've owned. Sadly tried purchasing a different brand that was more expensive and 1 week in it failed and had to purchase new S23.
I would recommend this to a friendOtterbox Samsung Galaxy S23 Ultra case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i needed. Elegant and functional. Was ready for pickup exsctly when i had asked.
I would recommend this to a friendGood case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice case it fully protects my galaxy s23 ultra and yes i drop it and not a scratch not even on the case. I'm concerned about the belt clip but so far so good
I would recommend this to a friendOtterBox case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox case is rugged and protected my phone as it is supposed to
I would recommend this to a friendi always go for otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it. Fits perfect. its fallen a few times and ive never worried about i
I would recommend this to a friendOtterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.belt clip broke within the first couple days, but the case itself has been holding up wonderfully!
I would recommend this to a friend