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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 572 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does a great job protecting my phone. The only thing it does not do is allow the case to be see through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must needed phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is amazing. I dropped my phone hundreds of times and it is still in perfect condition. This protector is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my lineman forman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my lineman project manager, he is on his 3 rd phone of the year and since putting it in the otterbox we havent had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I recommend it. Ideal for my phone.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Ive used this specific case for many years and have never had a damaged phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good telephone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, it's fast, very comfortable, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Purchases have been terrific in every way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance @ the store. Very reasonable price & excellent terms. I have purchased front Best Buy before: electronics, major appliances, computers & more. Also use Geek Squad. I am happy with all my interactions with BestBuy & I will continue to patronize them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin case works with MOST fast chargers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out today this doesnt work with cheaper wireless chargers, but works well with my mid tier amazon trio charger and also my samsung single pad charger. Overall its a great light case, i dont use the belt clip tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for all your phone protection needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fitment and protection of my phone Best Buys is usually the only place to carry these for Samsung phones. And reasonable price. Always best to go to a place where you can get everything you need for a new phone all in one stop. Thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Otter Box on every phone ive had and you couldn't pay me to buy a different one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better phones I've had. Its a phone and works

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    24 ultra case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I get thia case every time i get a new phone for maximum protection

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    rip off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrible price and it didn't even have a screen protector

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. OtterBox

  • Rated 5 out of 5 stars

    GREAT CASE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT CASE FOR SOMEONE LIKE ME WHO CONSTANTLY DROPS HER PHONE! VERY STRONG AND STURDY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender holds up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the toughest case out there, this is it! Ive had 8 otterboxes on all my phones over the years. Ive dropped them so many times during the course of construction work and just daily activities. Never had a crack in any of them. Its a tank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used OtterBox, will never buy another brand of case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box product doesn't seem as thick and durable as they use to but the install is very easy as usual.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Protection meets comfort and convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is quite versatile and conveniently comfortable, allowing you to be able lay around lazily and enjoy your movies, games and novels. It's also quite durable for the many accidental drops and falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box never disappoints. I can't say enough about.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but cost to material is alittle high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case alittle expensive for a simple case i would recommend it though.

    I would recommend this to a friend