Customer Ratings & Reviews
- Model:
- 77-94638
- SKU:
- 6567610
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case- have used for over a year and no problems after several drops
I would recommend this to a friend- Cons mentioned:Screen protector
Requires permanent assembly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggesr problem is the long edge on the camera window. Its loose. Flops around. Only way to secure would be glue. That would cause problems on dissambley amd cleaning. Didnt have it long enough to see how the stylus port held upon this model. But on my prevouus s23, note modes after the first cornr drop it broke the hard plastic and one scratched and one scuffed the corner. Plus is the belt clip case. The only reason i kept purchasing so i could clip to my packs.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you have experienced several issues with this case. Please reach out to our CS Team by phone or via chat, and we are happy to help, as we have a great warranty!
Best Phone Case Hands down!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Phone case there is,and Otterbox has fantastic customer service, they stick by their products, if anything happens to it,they will replace it free of charge
I would recommend this to a friend- Pros mentioned:Protection
Pro hard shell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protect phone from falls and accidental things. You are suppose to be able to get a replacement item but often there are no covers in stock.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be built better than the previous one I have hopefully it holds up over time and they do guarantee it there's that.
I would recommend this to a friendnice phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, more options then anyone could use. Little large but manageable. I can carry it in my pants pocket if I chose.
I would recommend this to a friend- Cons mentioned:Bulkiness
Needs a Little Work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I little disappointing that the edge of the cover near the volume buttons is weak, and not tight at all against the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue near the volume button area of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty!
Best case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ofcourse this is the go to mil grad case if u looking for a drop proof case this one is the go to daily everyday case
I would recommend this to a friendSamsung S24 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the S24 Ultra. Would recommend buying one, especially from BEST BUY. Great service, products and prices.
I would recommend this to a friendPrice Worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++ Strong and durable. Definitely worth the money!
I would recommend this to a friendGalaxy Ultra Otter Box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on 5 months and still holding strong, otterbox and Best Buy for the win, again!
I would recommend this to a friendDefender Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a big fan of these since they first came out years ago. To me, they are worth the money they cost. Good value for cost.
I would recommend this to a friend- Cons mentioned:Price
Otterbox no worthy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I've been buying them since they came out. At least it's some protection, but quite honestly, I believe they're overrated, because the only protection it is, it's just going to replace the actual case, but your phone, no matter what is lost. They're certainly overpriced
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Defender Series Pro. We have taken your feedback to the company for future consideration.
S24 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new S24 ultra would definitely recommend
I would recommend this to a friendAmazing phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone case never disappoint if you’re looking for sturdy case for your new S24 ultra. No need to look further. This is the one.
I would recommend this to a friendNew phone new case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had many otter boxs over the years. Always go with the defender pro, has always withstood multiple drops and falls. Great product
I would recommend this to a friendComcast ready!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far after my S21 + 5G got ran over in the street. Ugh! Best Buy had it i mm stock and it works with Comcast as well!
I would recommend this to a friend- Cons mentioned:Bulkiness
Loose case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works well but after a year the rubber gets loose. Case need lifetime warranty as the cost is extremely expensive
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Pro case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, very durable. A must if you work outdoors.
I would recommend this to a friendSamsung S24 Otterbox Defender Series Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always impressed by quality of Otterbox. I have used it in other phone models and they have always done well.
I would recommend this to a friend