Customer Ratings & Reviews
- Model:
- 77-94638
- SKU:
- 6567610
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Adequate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port cover is a little frustrating and the outside texture causes it to have extra friction when pulling it out of your pocket, but everything else is good. Protects the phone from basic falls.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jack! We hope that with time and use the charge port cover portion of the case loosens slightly and becomes less frustrating. Should you continue to experience issues and frustration, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Best case, best support, Best Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use OtterBox Defender Pro. They are reliable, great warranty, and a good price for what you get. Purchasing from Best Buy gives me flexibility and support no matter where I am. Love it!
I would recommend this to a friendToo Thick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's your typical OtterBox Defender case, and I loved it when phones were smaller, but the S24 Ultra is nearly 7 inches. OtterBox needs to develop a way to make them thinner. Also, the materials feel cheaper. Quality has declined for OtterBox; there's so much value from other companies at a more affordable price.
No, I would not recommend this to a friend- Cons mentioned:Screen protector
Otterbox defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and strong, but missing screen protector.
I would recommend this to a friend S 24 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the 24 ultra. 512 gig of memory I won't run out of space. Of course the staff at Bestbuy when out of their way to find me the right device.
I would recommend this to a friendPhone case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box never disappoints. I can't say enough about.
I would recommend this to a friend- Cons mentioned:Price
Pop sockets don't stick well / no magsafe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pop sockets don't stick that well to the textured rubber outer layer, especially the magsafe popsocket which has a small metal adhevise ring. This case isn't magsafe compatible either. The price is also high.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Alex! We do offer an extended collection of cases for your device! If you are looking for the best drop protection and a smooth back to attach other accessories to, we do recommend the Defender XT lineup of cases! Thank you for your review!
Awesome phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from the 22Ultra to this, and it's been a significant improvement. The hardware seems to function better with the UI.
I would recommend this to a friendThe best case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Quality Price Very good material
I would recommend this to a friendBest Phone Out in 2024 !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically this is the same size with slightly upgraded specs from the Note 20 Ultra 5G without the curved edge screen. Very happy with it so far!!
I would recommend this to a friendWorthy upgrade from s23
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great. Even better than the 23. Camera performance seems on par. The flat display is much easier to work with, especially if you have edge panels turned on.
I would recommend this to a friendExcelente brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand but should come with a clip for the price. Durability and I've dropped it many times and does what it's supposed to
I would recommend this to a friendSamsung Galaxy S24 Ultra
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone case and excellent customer service.
I would recommend this to a friendGreat product!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ONLY use OtterBox phone protectors for my investment. Does an excellent job protecting my phone.
I would recommend this to a friendGreat phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great phone but the service given by best buyemployees eas so much better
I would recommend this to a friendS24 ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the 24 battery life is great... really not much different from s23 ultra.. if have s23 dont buy otter box case will fit s24ultra..
I would recommend this to a friendOtter is simply the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I've had a smart phone or table for work or home I have always trusted Otter to protect my devices. I'll never consider getting anything else.
I would recommend this to a friendS24
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Always love Samsung products, they have been great for 20 years that ive been using them
I would recommend this to a friendBest Phone Case Hands down!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Phone case there is,and Otterbox has fantastic customer service, they stick by their products, if anything happens to it,they will replace it free of charge
I would recommend this to a friend- Cons mentioned:Screen protector
Requires permanent assembly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggesr problem is the long edge on the camera window. Its loose. Flops around. Only way to secure would be glue. That would cause problems on dissambley amd cleaning. Didnt have it long enough to see how the stylus port held upon this model. But on my prevouus s23, note modes after the first cornr drop it broke the hard plastic and one scratched and one scuffed the corner. Plus is the belt clip case. The only reason i kept purchasing so i could clip to my packs.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you have experienced several issues with this case. Please reach out to our CS Team by phone or via chat, and we are happy to help, as we have a great warranty!