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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 589 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 589 reviews
  • Rated 5 out of 5 stars

    Heavy duty case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is just great and durable really heavy duty. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice, the quality and screen is perfect thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be built better than the previous one I have hopefully it holds up over time and they do guarantee it there's that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, more options then anyone could use. Little large but manageable. I can carry it in my pants pocket if I chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan of these since they first came out years ago. To me, they are worth the money they cost. Good value for cost.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Needs a Little Work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little disappointing that the edge of the cover near the volume buttons is weak, and not tight at all against the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing an issue near the volume button area of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty! OtterBox

  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ofcourse this is the go to mil grad case if u looking for a drop proof case this one is the go to daily everyday case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Pro hard shell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect phone from falls and accidental things. You are suppose to be able to get a replacement item but often there are no covers in stock.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Amazing phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case never disappoint if you’re looking for sturdy case for your new S24 ultra. No need to look further. This is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone new case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many otter boxs over the years. Always go with the defender pro, has always withstood multiple drops and falls. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case- have used for over a year and no problems after several drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the S24 Ultra. Would recommend buying one, especially from BEST BUY. Great service, products and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, very durable. A must if you work outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Strong. Its the best phone case out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast ready!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far after my S21 + 5G got ran over in the street. Ugh! Best Buy had it i mm stock and it works with Comcast as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case Samsung 24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case there is in my opinion. Thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box product doesn't seem as thick and durable as they use to but the install is very easy as usual.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Tuff case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is rugged enough to withstand the job I work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra Otter Box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 5 months and still holding strong, otterbox and Best Buy for the win, again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had otterbox before, very tough and durable. I like the dust cover for the charging port. haven't seen that before

    I would recommend this to a friend