Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$34.99
Save $35
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 589 reviews
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that they had several colors available and how quickly they served me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the value! Recommend it! Excellent phone with new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from the Samsung Galaxy S22 Pro so not too much of a learning curve change over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took the time to find this case even when they wernt out on display yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ugh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky and in the way. This thing is huge. I work construction and was looking for a way to keep my phone out of sweat and dirt.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the protective and rugged nature of the Defender Pro Series case. On a larger size device the case can also feel rather large at first as one gets used to it. Should any questions arise, please feel free tor reach out to our Customer Service Team as we are always happy to help! OtterBox

  • Rated 5 out of 5 stars

    OtterBox❤️

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is the best. Ive had no issues with it. The installation was pretty simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong durable cases as always, I don't buy anything else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only have for less than a month. First one on old phone lasted almost a year. Was still good but new ultra 24 does not fit in old ultra 23 case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone and outer box.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really impressed with it. He could not have been happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was brought in for servicing as I am a Total member. The representative subsequently damaged my device. The new manager, Jada, is now proposing to return the laptop to me for servicing at an alternative location. Given that the damage was caused by one of their technicians, this particular service is no longer offered by them. This reflects poorly on their business practices.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. OtterBox

  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. Enjoy all their products for many years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Top flight...

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection of the world craig, not just the city the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box S24 Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual otter box quality. Solid case. Add a screen protector and youre set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great phone is safe and the case isn't over sized..slim and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy pick up great customers service as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S24 ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing product. I like it and I encourage everybody to go out and get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite brand of phone case, I never get a phone without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox- Defender

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a large case, but it is nice to put on the belt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This my go to case, no matter which phone I have!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as it should and is very durable, Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does everything that you want it to and more

    I would recommend this to a friend