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Customer reviews

Rating 4.7 out of 5 stars with 586 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 586 reviews
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very strudy case. Very Bulky to carry around in my pocket, but I still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money excellent product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is an excellent product been using them for over 20 years without any issues, The keep you phone safe from a drop and never had a cracked screen or scratch to the case. When trading the phone in or selling it outright it looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cellphone cover for a mechanic! It's the 3rd I bought from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    GREAT... but little improvement has been made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all of my previous otterbox cases, this has mad not changes. While the case is top tier, the absolute best, its longevity is questionable. After about a year of plugging it in to charge, the dustcover will rip off. The rubber will discolor and stretch. And it refuses to come out of your pocket without turning it inside out. Typical otterbox problems that havent been resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good fit and helped my phone so that when I drop it it dosnt break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case for my galaxy. These are a freat product to protect your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected 24/7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item has been wonderful and it's been put to the test not by choice and it hasnt disappointed me, everything is intact and i recommend it for anyone that buys this item for your Samsung Galaxy S24 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Rocks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with an otterbox. I feel like it should be the go-to for all cell phones. Their policy is also top-notch. If the phone breaks while in the case, they replace your phone. That is a trustworthy for me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great defender for my Samsung phone, always feel good about the protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox, nuff said.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox speaks for itself, Ive owned many over the years for various devices and they always protect the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter has never disappointed me with their cases. I've already dropped the phone a few times and the case did its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great im always dropping my phone and not a single crack or anything. Very sturdy case and keeps my charging port clean

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Gives me peace of mind that my phone is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OtterBox case works awesome it doesn't break when you drop it it comes in lots of different colors I have purple and I love it as a great cover for your phone keeps it safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever I'm a construction worker and I dropped my phone a lot so far no damage to the phone or case would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Mid-tier

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely thought I received the wrong size case. The rubbery outer part was very loose over my phone. I ended up ordering a new case. Which is disappointing for the price. Overall, it keeps your phone safe though.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been good to me. Well except this one time, but since switching over to the more heavy duty design. It hasn't let me down yet. So I'd say go for the more expensive cases.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Lesson learned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not have an Otter Box case. Dropped phone on sharp gravel and busted the screen. New phone and it was in an Otter Box before leaving the store. Lesson learned the hard way.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    strong one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1-year-old who is quite destructive. I can't imagine what it would be like if I didn't have this case installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sturdy and easy to apply to my phone. Highly recommended. The OtterBox and Bestbuy employees responded to all my questions, thoroughly and professionally.

    I would recommend this to a friend