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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 570 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra, highlighting its excellent protection, quality, perfect fit and ease of use. The grip is also praised by users. Some customers mention the bulkiness and price as potential drawbacks, while others have concerns about the screen protector and wireless charging compatibility. A few customers also noted the absence of a belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 570 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongest cover Ive ever experienced. Has several parts to protect your phones. You cannot go wrong with this cover.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Lesson learned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not have an Otter Box case. Dropped phone on sharp gravel and busted the screen. New phone and it was in an Otter Box before leaving the store. Lesson learned the hard way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sturdy and easy to apply to my phone. Highly recommended. The OtterBox and Bestbuy employees responded to all my questions, thoroughly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Must nHave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWWAYS purchase the OtterBox Defender when I purchase or upgrade my phones. The description of its strength and protective attributes are true. Satisfaction is guaranteed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thick case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy brand, trusted for many years now. Smooth and thick, can easily protect phone from drops onto hard floors, no need for screen protector when falling

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I work construction and this case keeps my phone safe. The only issue is that theres no cover for the s-pen so all the dust and dirt likes to collect there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Found product quickly and easily!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has proven to produce the best-made items in this category. 'Excellent" is the word!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good case. You will still need a screen protector as after a year and half of use, my screen with scatched. Dropped my phone a few times which it never cracked. Expensive but recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the phone. Durable and protects the phone from cracks

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Can't lose with Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the 'go to' for phone protection. Whenever I get a new phone I automatically order a new Otterbox case that same day. This one is the usual high quality materials and craftmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more damaged phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy these ottorboxes for my phone. out of all the phones i have had in an otterbox, i have never brocken a screen no a phone. Better get one if your always dropping your phones like I do

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cant go wrong with the Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otter Box Defender series cases for my phones throughout the years because they've always protected my phones from drops. I havent had any issues with this case thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a well built good case but it is a little bit bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this brand since my Samsung Note 8. went I removed it from the otter box case it still looked brand new. I expect the same level of protection from this case as the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is all i ever use. Havent had any issues with the products from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox was the top brand out there. Lately the protective covers have been getting cheaper by the edition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case I have used.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this on my s24 ultra, had one on my s23 ultra and I drop my phone all the time and never broke the screen, I highly recommend this case with a good screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used the Otterbox phone case for as long as I can remember. I’ve made it a practice to replace my phone case whenever I upgrade my phone. This is an outstanding product and I highly recommend the Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keeps phone safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my s24 ultra many times and this case keeps it safe. Other cases i have had in the past, when i drop it the screen breaks. But not with the defender pro.

    I would recommend this to a friend