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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 556 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 556 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very knowledgeable and helpful. I would recommend this phone and it very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cell phone case EVER, period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other cases but always returned to the pro, its by far in my opinion the best protection for my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-tier

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely thought I received the wrong size case. The rubbery outer part was very loose over my phone. I ended up ordering a new case. Which is disappointing for the price. Overall, it keeps your phone safe though.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    OtterBox! Great case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own OtterBoxes, with that said, it was easy to go back to something we trusted. Son loves his new phone, there was better service, price and options at BestBuy. Happy Wife, happy life... son is happy, in turn Wife is happy, which makes me - yeah, you guessed it, Happy. Great price, great service. All round great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality nice protection. Love the color. Very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protector is awesome i work construction and help my phone keep protected

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Tried and True

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to Phone case. Tried and true. Very Sleek look and great grip to prevent dropping

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great for my new Samsung. I have no worries of it being damaged if it falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this case I feel like my phone is completely safe,since I do construction work that's a must

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outer Box Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great for my new phone. I have not dropped it yet but I feel if I do my phone will be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case use it for all my previous phone and now use it for my S24 ultra

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ottor box case for galaxy s24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the otter box case as i have had many i know it will protect my expensive phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender case is always the best. To me its not to bulk for the great protection it give your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to have that has a few pockwts to carry id and debit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product be using them for years and will continue

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Pretty good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty good. The only downside is the belt attachment is not all that secure. When sitting down, it sometimes slides up and almost off the belt. If it does fall, it's well protected in the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So, I heard you like big cases, dawg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of fat, kind of thicc, kind of too big even for my 6'5" man hands Have to flip the phone over in my hand like a baby weasel just to reach the edge of the screen when 1 hand handing it. If you got Shaq hands, this case is made for you. If you got long fingers like me, maybe not If you have "normal" hands, then treat this phone case a weapon, and you may use it a blunt force object weapon to defend yourself in the alleyway from phone rubbers. The true Defender Series, alleyway edition. "If it don't work, you can always hit them with it." Great quality case though, probably the best in durability. I recommend this for Shaq. 100

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone case which provides good protection for my Samsung 24

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality protection! Highly recommended. Definitely last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    heavy duty case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case protects my cell phone a lot, it is resistant to bumps and falls, I recommend it

    I would recommend this to a friend