Customer Ratings & Reviews
- Model:
- 77-94644
- SKU:
- 6584799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price, Screen protector
rip off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible price and it didn't even have a screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Otterbox Defender holds up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want the toughest case out there, this is it! Ive had 8 otterboxes on all my phones over the years. Ive dropped them so many times during the course of construction work and just daily activities. Never had a crack in any of them. Its a tank.
I would recommend this to a friendThe best case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Quality Price Very good material
I would recommend this to a friendTwo thumbs up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, great purchace, and this Otter Box phone case is the best case made, in my opinion.
I would recommend this to a friendProtection meets comfort and convenience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox is quite versatile and conveniently comfortable, allowing you to be able lay around lazily and enjoy your movies, games and novels. It's also quite durable for the many accidental drops and falls.
I would recommend this to a friendExcelente brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brand but should come with a clip for the price. Durability and I've dropped it many times and does what it's supposed to
I would recommend this to a friendSamsung Galaxy S24 Ultra
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone case and excellent customer service.
I would recommend this to a friendOtterbox should be a standard issued case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always go with Otterbox but i purchaced a different brand and it was not good. Best Buy does not disappoint on returns. I was able to return the other brand and go with the Otterbox. Thank you Best Buy.
I would recommend this to a friend- Cons mentioned:Price
Good but cost to material is alittle high
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case alittle expensive for a simple case i would recommend it though.
I would recommend this to a friend - Pros mentioned:Case quality
Galaxy s24 case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same great quality and protection expected from otterbox.
I would recommend this to a friend A PhoneCover with attraction..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The casing suprisingly reduces any cause of overheating when yhe phone is exposed to heat for a long time. Its texture is amazing and human-attracting, a very enticing product to touch and feel. You will always prefer to hold your phone (because of the texture of the case) rather than put it in you pocket. This is cool..
I would recommend this to a friend4 Star rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a 5 star rating however I didn’t. I ordered online for a store pick up. For some reason placing the order online did not verify who I was even though Best Buy had taken my debit card and phone was paid for. It took around 45 minutes once I got to the store to get the issue taken care of.
I would recommend this to a friendGreat phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great phone but the service given by best buyemployees eas so much better
I would recommend this to a friendS 24 ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the 24 ultra. 512 gig of memory I won't run out of space. Of course the staff at Bestbuy when out of their way to find me the right device.
I would recommend this to a friendAwesome phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from the 22Ultra to this, and it's been a significant improvement. The hardware seems to function better with the UI.
I would recommend this to a friendBest Buy (A great place to shop) So happy with my
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love best buy. Whatever i need they always have either on-line or in store. Always a pleasant shopping experience. I have never had a problem with the staff either, always so friendly and helpful
I would recommend this to a friendBest case, best support, Best Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use OtterBox Defender Pro. They are reliable, great warranty, and a good price for what you get. Purchasing from Best Buy gives me flexibility and support no matter where I am. Love it!
I would recommend this to a friend- Pros mentioned:Protection
Adequate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port cover is a little frustrating and the outside texture causes it to have extra friction when pulling it out of your pocket, but everything else is good. Protects the phone from basic falls.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jack! We hope that with time and use the charge port cover portion of the case loosens slightly and becomes less frustrating. Should you continue to experience issues and frustration, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Too Thick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's your typical OtterBox Defender case, and I loved it when phones were smaller, but the S24 Ultra is nearly 7 inches. OtterBox needs to develop a way to make them thinner. Also, the materials feel cheaper. Quality has declined for OtterBox; there's so much value from other companies at a more affordable price.
No, I would not recommend this to a friendGreat product!!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ONLY use OtterBox phone protectors for my investment. Does an excellent job protecting my phone.
I would recommend this to a friend