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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 556 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 556 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and strong, but missing screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Always love Samsung products, they have been great for 20 years that ive been using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Out in 2024 !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this is the same size with slightly upgraded specs from the Note 20 Ultra 5G without the curved edge screen. Very happy with it so far!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pop sockets don't stick well / no magsafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pop sockets don't stick that well to the textured rubber outer layer, especially the magsafe popsocket which has a small metal adhevise ring. This case isn't magsafe compatible either. The price is also high.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Alex! We do offer an extended collection of cases for your device! If you are looking for the best drop protection and a smooth back to attach other accessories to, we do recommend the Defender XT lineup of cases! Thank you for your review! OtterBox

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice, the quality and screen is perfect thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the 24 battery life is great... really not much different from s23 ultra.. if have s23 dont buy otter box case will fit s24ultra..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy upgrade from s23

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Even better than the 23. Camera performance seems on par. The flat display is much easier to work with, especially if you have edge panels turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is just great and durable really heavy duty. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Strong. Its the best phone case out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is simply the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I've had a smart phone or table for work or home I have always trusted Otter to protect my devices. I'll never consider getting anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Case Samsung 24 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case there is in my opinion. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuff case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is rugged enough to withstand the job I work

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Requires permanent assembly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggesr problem is the long edge on the camera window. Its loose. Flops around. Only way to secure would be glue. That would cause problems on dissambley amd cleaning. Didnt have it long enough to see how the stylus port held upon this model. But on my prevouus s23, note modes after the first cornr drop it broke the hard plastic and one scratched and one scuffed the corner. Plus is the belt clip case. The only reason i kept purchasing so i could clip to my packs.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you have experienced several issues with this case. Please reach out to our CS Team by phone or via chat, and we are happy to help, as we have a great warranty! OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case- have used for over a year and no problems after several drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case Hands down!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone case there is,and Otterbox has fantastic customer service, they stick by their products, if anything happens to it,they will replace it free of charge

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Pro hard shell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect phone from falls and accidental things. You are suppose to be able to get a replacement item but often there are no covers in stock.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be built better than the previous one I have hopefully it holds up over time and they do guarantee it there's that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, more options then anyone could use. Little large but manageable. I can carry it in my pants pocket if I chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ofcourse this is the go to mil grad case if u looking for a drop proof case this one is the go to daily everyday case

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Needs a Little Work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little disappointing that the edge of the cover near the volume buttons is weak, and not tight at all against the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing an issue near the volume button area of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty! OtterBox