Customer Ratings & Reviews
- Model:
- 77-94644
- SKU:
- 6584799
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. Excelent perfect for my cellphone, good material
I would recommend this to a friendThe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best case for the best phones, always at bestbuy
I would recommend this to a friendIt's a expensive phone , but it has more capabilit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a phone. It makes and receives calls. No problems. I will probably never learn how to use everything it can do. If you're tech savy it's probability a fantastic device.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for the feedback about your device! If you are having problems with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement.
Nice case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my otter box phone case very much, I like the look of it and how it feels in my hand.
I would recommend this to a friend- Cons mentioned:Bulkiness
Not strong for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case wears out in less then 6 months. I used mine alll day and it worn out and broke. I now buy a cheaper phone case, no longer buying this brand, and i still have it in excellent condition
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Galaxy protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Texture helps holding phone minimal increase in overall phone size
I would recommend this to a friendOtterbox S24 Ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and material quality. Just needs to stand the test of time.
I would recommend this to a friend- Cons mentioned:Bulkiness
This is trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came broken. I thought this was supposed to be the best. This is trash. I want my money back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Cons mentioned:Price
No that good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is to expensive and low quality buy this in may and already broke on October
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Same as ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky, not the best. Wish the stand was a little less stupid.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great protection of the Defender Pro Series case. If you are experiencing an issue with the belt clip holster accessory that also functions as a stand, please reach out to our CS Team by phone or via chat, and we are happy to help troubleshoot this!
No stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but i really want something on the back to let my phone stand up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Eugene! We are so glad your are enjoying the protective nature of the Defender Pro Series case. The belt clip holster accessory that comes with this case is designed to be used as a stand. One can lock the belt clip part into a stand position and place the device, face out, in the holster to function in a stand-like manner. If we can be of assistance in using this feature, please feel free to reach out to our CS Team by phone or via chat, and we are happy to help!
Otterbox. S24 ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the cheaper otterbox, but still made pretty badly. Wouldnt buy again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for the feedback on our product! We work diligently to improve our products and pricing through your feedback. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Disappointed for 70 dollars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it a month and already it doesn't got the phone snuggly and the power button doesn't align with the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Robert! We ae so sorry to hear you are experiencing an issue with this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
- Cons mentioned:Price
Oh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it s10 is much better volume and speakers sucks not worth the $ not at all
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
It probably is a good case just not my first choic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels kinda cheap. I don't know if this case will protect like the Case I normally use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We test all of our cases to a Military Drop+ Standard! The Defender Series Pro for Samsung Galaxy S24 Ultra is rated through a 4x Military Drop+ standard and protects your device in one of our most rugged cases!
No value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too pricey for the quality of the product. Product looks ok
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope that the Defender Pro Series case grows on you over time and with use as it protects your device. Please reach out to our CS Team by phone or via chat, should any questions arise, as we are always happy to help!
Bad service good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product horrible service can not talk to anyone at a store
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Good products bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good company communication is the worst i have had
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with any communication! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I was buying a 5G phone. It looks like I have been caught with a 4G phone. At that price I am not happy.
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Wireless charging
Pricey, but worth it. Highly recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are military spec in their ruggedness and ability to protect the Samsung Galaxy S24 Ultra from being dropped. I like it!!! I have used OutterBox for the past 8 years on my previous phones and have not been disappointed. There is only one thing to note about this case. The S24 Ultra is a large phone and once you get the OutterBox shell on it, it is even larger. So large that it will not fit in the wireless charging pads in a Tesla Model Y. I suspect this would also be true of the Model 3. However, this is not a show stopper. The protection the OutterBox provides outweighs the wireless charging loss in the Tesla. And beside, you can always just plug the phone into the wired charging port provided in the console. I highly recommend this product.
I would recommend this to a friend