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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro Hard Shell for Samsung Galaxy S25+'s robust protection and high build quality. Users appreciate the case's snug fit and enhanced grip. Overall, the case is well-received for its protective features. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 82 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a nice product but ive dropped my phone all of one time while sitting on my couch and the case is already chipped. For a 60$ case I would expect more.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great case

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and available in store before phone release date. I have already dropped my phone a few times and it has been protected. My 2 negatives are: I wish magsafe on this case was an option, and the belt clip was included in the box. When you purchase the case you will get a QR code for a FREE belt clip from the Otterbox site but then you have to wait for it in the mail. I get why they do it, to save money and not everyone wants or uses it but those that do, would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, good grip, great protection in a slimer version of most full coverage cases

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Sturdy and lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, solid and lightweight. A great way to protect the phone against any damage

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Very rugged case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes excellent cases. I love that this thing has a hard shell underneath the rubberized outside, and the raised lip on the screen side gives you Superior drop protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extreme Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection - especially versus fumble fingers! Highly recommend. Wife and I both have dropped our phones numerous times; nary any damage! A tad more expensive than I'd like, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my phone, excellent, fits to a tee, none of the other covers look as good as this one, Also Best Buy was the only store to have this item in stock, not even Verizon had a good supply of phone cxovers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Otterboxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved otterbox cases. This one is no exception. The case is easy to install and the rubber membrane fits well. My usual mode of failure for otterboxes is the rubber membrane getting stretched/worn out over time, causing it to no longer fit the case snuggly anymore. Despite this, the cases usually last a good few years before this happens, and when it does, you can buy a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Otter Box phone protectors and I have never had any phone broken in any way. I cannot county the times I have dropped my phones. I will continue to purchase Otter Box. I would not trust my phone with any other product. The only problem I have ever had is finding a Defender level product for my new phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always with Otter Box brand. Good fit and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox does all that it offers and more! It covers the chatging area & Sims area to make sure all is protected. It is worth the expense !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these otter box great quality if i drop my phone i know its safe with these otter box!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case is solid and fits good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter= 100% protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not buy any other product to protect my phones. Only trust Otter, nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is my trusted phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust in my otterbox case to give me the best protection for my phone. I wont ever put any other case on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone really good Fits the screen really great

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great price for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what you get, very sturdy case thats easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a new phone for him and it works great at protecting the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always Protects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series Pro protects my phone when I drop it on concrete or asphalt. Good protection allows me to decide when I want to get a new phone, instead of a premature death of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy i can say is a place to get all electric and the customer service is welcoming they advise you on the best options once you tell them the model ,capacity ,storage ,you will get the best

    I would recommend this to a friend
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