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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 103 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the product's excellent protection for their phone. They also appreciate its extremely sturdy build quality and how well it fits the screen. Furthermore, users find the product to have a comfortable, grippy feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 103 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best. My phone fell off of the top of a moving car and the box protected it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Sturdy otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely sturdy, no cutting corners. Full back ,not clear like some phone cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protección

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is fantastic. It offers top-notch drop protection, is lasting even with daily use, and keeps my phone in perfect condition. I feel so confident using it, especially knowing it’ll get me the maximum trade-in value when I upgrade to a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always Protects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series Pro protects my phone when I drop it on concrete or asphalt. Good protection allows me to decide when I want to get a new phone, instead of a premature death of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    nice with one annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a very nice (but expensive) protective shell and it does what it is supposed to do and that is to protect my costly phone, and it does it very well. only dislike is that for lefties and those who wear their phone on the right side with the release tab on top, is that it has to go into the holster (which is free from Otterbox) backwards due to the locking tabs being offset and not centered on the case which is very annoying

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is my trusted phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust in my otterbox case to give me the best protection for my phone. I wont ever put any other case on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had multiple otterbox phone protectors over the years for multiple phones. Does its job well even after multiple drops. Will recommend this product to any phone user.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well. Great value. Solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter= 100% protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not buy any other product to protect my phones. Only trust Otter, nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Samsung galaxy 25+ phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case to protect your phone. The rubber edges sometimes make it difficult to get into your pants pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Otter Box was Just what I needed for my newer model phone and in the color I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a new phone for him and it works great at protecting the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUYIT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTERBOX IS EXCELLENT. I'VE DROPPED MY PHONE ON MANY OCCASIONS AND NOT A SCRATCH OR MARK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick to the recuse..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was very helpful , it's so easy to get lost in the store with so much to chose from. So Nick was a beam of light.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Otter Defender Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is heavy duty. The edge where the buttons are located has gotten weak and moves away from the phone enough so you have to press harder to activate the on and off button! I replaced it with a Insignia case as it was past the 60 day Best Buy return policy. I may think twice about future Best Buy purchases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, and obviously it's built to protect but very basic and looking for a way to make it more appealing to my twelve-year-old, like maybe some stickers or something. But it's a very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and it`s well worth the money. Great protection for a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost way to much. Im hoping it will save my phone if i should accidentally drop it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case. This is a strong phone case that is easy to put together and protect your phone. Very good case for teenagers to have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox does all that it offers and more! It covers the chatging area & Sims area to make sure all is protected. It is worth the expense !

    No, I would not recommend this to a friend