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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Hard Shell for Galaxy S25 Ultra as a reliable protector for their phones, appreciating its ability to safeguard against accidents and damage. However, some customers have expressed concerns about the case fit, describing it as difficult to put on and potentially too tight, even suggesting it could cause damage during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 313 reviews
  • Rated 5 out of 5 stars

    Phone case saved my new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I dropped my new phone going down the basement steps. It fell about 12 feet total. It bounced on 3 steps and then hit the concrete floor. Phone works great and the case has no marks at all.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Otter case for S25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old case with the holster type with the clip was better but quality still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wanted a review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been first-class. Very satisfied, although disappointed that the holster is no longer included with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy S25 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most things were great; always nice with new phones . Very bad for me it only had one SIM card. Now that there are even eSIM cards. Unacceptable. There are S25 Ultra with 2 SIM cards, so this one I wouldn't recommend for that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third product I've purchased over the past several years and it has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worth the expense. Exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Otter box is an improvement from the lat generation (as if it needed it). Definitely getting better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lo mejor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great this is oportunity for me fantastic wonderfullllllllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent customer service. Easy to apply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well had one for years updated phones needed new case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! But the service i received that day was the best service I've had in a while from my entrance into the store until i exited the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True color fits phone perfectly order came fast no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox samsung s25 ultra casing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Perfect phone casing/protector durable comfortable on your hands Easy to clean Cons: Quite pricy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Shell OtterBox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box was not the item that worked, my husband needed a clip on the backside and there was none. It was returned

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a QR code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this via chat! OtterBox

  • Rated 5 out of 5 stars

    Works Well last long time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable nice design that really is functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phones and equipment satisfaction.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personel was extremely helpful with everything we asked and didn't ask. Totally helpful and knowledgeble was Amanda, Kebert and Geo!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, durable and looks good. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Would recommend it to everyone! Glad to suggest it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note ultra 25 cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price and service and a lot of good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone very much & the people was very professional When I bought the phone, that's Best Buy. Thank you so much

    I would recommend this to a friend