Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 313 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Hard Shell for Galaxy S25 Ultra, particularly praising its protective qualities, comfortable grip, and robust build. Users appreciate the snug fit and smooth texture of the case. Some customers noted the bulkiness and were disappointed by the lack of a carrying clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 313 reviews
  • Rated 5 out of 5 stars

    Stephenson Pandarkala

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best from the Best Buy for my Samsung Ultra S25 Phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone, yeah you should definitely buy it please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Otter Box for my cell phones. They are very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra s25

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Battery life last longer and ai its amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great secure case for the phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great secure case for the phone, but it should have come with the "holster" for the case. Otterbox offered the "Holster" for free if you bought it on their site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it was really good a really good case yeah !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a well crafted case time will tell how good it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ottorbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product as always from this company. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as expected and as it was described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong and comfortable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers exceptional stability and comfort, ideal for heavy-duty tasks. It's ensures durability without excessive bulk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and protects phone from fall damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but I had to have it priced matched. Another store had the same product for $65 and Best Buy had it for $80.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 3 out of 5 stars

    Almost not worth the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of otter box isn't what it used to be the free holster you have to order is garbage the rubber outside of the case becomes loose very quickly i never take the case off evidently you can't warranty the case through otterbox

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    S25 ultra defender

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have bought otter box for my phone only difference they no longer provide the clip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough case for outdoor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, tough and easy to slide in and out of pockets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well whats the point of a case if u have no screen protection it does not do well with any glass screen protector it pops them off and i feel like i wasted 74 bucks

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 3 out of 5 stars

    iPhone otter box case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty sturdy cases for drops , but for my son , he managed to break it some how , so if you are rough on cases , this one might not be for you

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Rhonda! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Does NOT include the holster anymore

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several Otterbox products over the years and they've always come with a holster. Now it must be ordered separately using a code. Then you go to redeem the code only to find there is no ADD button to get just the holster. I've tried multiple times with no luck. Very disappointed and frustrated.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this over the phone, or via chat! OtterBox

  • Rated 3 out of 5 stars

    Otter case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for now. We shall see how it goes

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to hear about your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing trhat fancy for being overpriced. Wish it left phone a bit deeper in pocket.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox