Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$64.99
Save $15
The comparable value is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Defender Series Pro Hard Shell for Samsung Galaxy S25 Ultra, highlighting its excellent protection against drops, comfortable grip, and robust build quality. Users appreciate the snug fit and smooth texture of the case. Some customers feel it is bulky and a few were disappointed by the lack of a carrying clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Not worth the investment, but protection is advise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s usually a great deal but when you go for assuming that’s a newer model of protection look you’re not gonna get any good deals anywhere but at least Best Buy offers a discount but everywhere else it’s just not something I’d recommend it’s good for protection if you’re using it constantly the phone with an auto box but you know that they’re basically gonna be something that’s 10 years ago the autobox design just something that you know I’ve used for a long time, but I just would not recommend that it’s old school and autobox should stop making the defender, but they don’t

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Otterbox is the only brand I use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new otterbox phone case that I got when I bought my new Samsung Galaxy 25 Ultra. I highly recommend all Otterbox products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case to use when doing construction and moving around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my husbands phone just what he wanted great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy! A little hard to get apart but once it's on, it's on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Magic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow definitely glad i switched from iphone to Samsung the creativity to this is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case saved my new phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I dropped my new phone going down the basement steps. It fell about 12 feet total. It bounced on 3 steps and then hit the concrete floor. Phone works great and the case has no marks at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Held up surprisingly well

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to buy a new case since I’ve bought this case with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    View on product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with getting product and setting up was excellent .Would recommend best buy employees for doing excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protecting your phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Otterbox Case. Does what it is supposed to do and does it well. Enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone case

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a case for my wife's new phone. She loves it and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case i work as a driver it gets put to the test

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace my Samsung case that did not have a cover to protect the charging port. It works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wanted a review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been first-class. Very satisfied, although disappointed that the holster is no longer included with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy S25 Ultra

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most things were great; always nice with new phones . Very bad for me it only had one SIM card. Now that there are even eSIM cards. Unacceptable. There are S25 Ultra with 2 SIM cards, so this one I wouldn't recommend for that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential to our new devices. Only brand we go to for our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Otter box is an improvement from the lat generation (as if it needed it). Definitely getting better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! But the service i received that day was the best service I've had in a while from my entrance into the store until i exited the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised and then some.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third product I've purchased over the past several years and it has never let me down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but cant use magnetic add ons. Overpriced and warranty conpany is lousy i had bad experiences

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox