Customer Ratings & Reviews
- Model:
- 77-97568
- SKU:
- 6625055
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Defender Series Pro Hard Shell for Samsung Galaxy S25 Ultra, highlighting its excellent protection against drops, comfortable grip, and robust build quality. Users appreciate the snug fit and smooth texture of the case. Some customers feel it is bulky and a few were disappointed by the lack of a carrying clip.
This summary was generated by AI based on customer reviews.
good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone, yeah you should definitely buy it please
I would recommend this to a friendSamsung ultra s25
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is amazing. Battery life last longer and ai its amazing
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great it was really good a really good case yeah !!
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a well crafted case time will tell how good it is
I would recommend this to a friendStrong and comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers exceptional stability and comfort, ideal for heavy-duty tasks. It's ensures durability without excessive bulk.
I would recommend this to a friendOttorbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine product as always from this company. I would buy again
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was as expected and as it was described.
I would recommend this to a friendPhone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and protects phone from fall damage.
I would recommend this to a friendS25 ultra defender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have bought otter box for my phone only difference they no longer provide the clip.
I would recommend this to a friendAlmost not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of otter box isn't what it used to be the free holster you have to order is garbage the rubber outside of the case becomes loose very quickly i never take the case off evidently you can't warranty the case through otterbox
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!
Tough case for outdoor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, tough and easy to slide in and out of pockets.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great but I had to have it priced matched. Another store had the same product for $65 and Best Buy had it for $80.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well whats the point of a case if u have no screen protection it does not do well with any glass screen protector it pops them off and i feel like i wasted 74 bucks
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Case is warped and misshapen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case stays on the phone but is warped. The rubber outer sleeve of the case wrinkles up as well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
iPhone otter box case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty sturdy cases for drops , but for my son , he managed to break it some how , so if you are rough on cases , this one might not be for you
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Rhonda! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Does NOT include the holster anymore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought several Otterbox products over the years and they've always come with a holster. Now it must be ordered separately using a code. Then you go to redeem the code only to find there is no ADD button to get just the holster. I've tried multiple times with no luck. Very disappointed and frustrated.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our customer service team and we are more than happy to assist with this over the phone, or via chat!
Otter case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for now. We shall see how it goes
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to hear about your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Very expensive but lower quality than previous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent case but not as thick and sturdy as previous OtterBox cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing protection that this case offers. Should any questions arise as you are enjoying the case, please reach out to our CS Team by phone or via chat, and we are happy to help!
phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing trhat fancy for being overpriced. Wish it left phone a bit deeper in pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
Not friendly with any common screen protectors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protectors haven't been a thing I need until I cracked a screen while using an Otterbox on my S23 Ultra. After purchasing one again for the S25 Ultra, I tried using it in tandem with any generic screen protector and while installing the Otterbox onto the phone, the screen protector was being lifted off. Afterwards I discovered Otterbox sells one for $40 with no self centering tool that also cleans off any dust on the phone when installing. This will most likely be the last time I'm ever purchasing an OtterBox until they make the cases more compatible or I stop using screen protectors.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your screen protector! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation.