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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and snug fit offered by the Defender Series Pro Holster Case for Samsung Galaxy S10+. Positive feedback also frequently mentions the case's ease of use and good grip. However, some users note that the case may interfere with wireless charging and that the belt clip could be improved. The absence of a screen protector is another common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,248 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection Available!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender is by far the best protection for your phone on the market! I have used these cases on my past smart telephones and never had a cracked screen or any damage whatsoever. You can drop these things and basically treat them anyway that normal wife dictates and never worry about damage to your phone. The minimal case cost compared to screen replacements and other repairs is cheap insurance for excellent protection for these very expensive cellphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone well and softens the blow when the phone is dropped. The only thing is the latch on the holster could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems to be tough and well built just wish it had a built in screen protector for the curved glass of my galaxy s10+

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A study protected phone case. Has enough friction so won't slip so easy. Only wish it had a kick stand for viewing movies.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox Cases are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otterbox phone cases for all my phones. They are durable and offers the best protection for your phone. This case DOES fit the S10+ phone with the pre-installed screen protector. You just need to be careful putting it on the phone so as not to damage the protector. Mine went on perfectly and did not damage the screen protector. Very happy and would recommend Otterbox cases for all cell phones.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone on a DAILY basis. This is the only case that I've found that absorbs the impact of the fall (I'm 6'4" tall). Even on corner strikes from 4 feet up nothing happens. Except for my heart sinking thinking this time its gonna be the time my case doesnt do its job, but it has. Every single time. The only complaint I have is the belt clip breaks very easily. However with one phone call to otter box, and a couple bucks to cover shipping, I get a new clip through the mail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    great product very strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box is great. Protection for my new phone is everything Otter Box is know for. Easy to install and protects great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Case is nice, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself fits really well and looks like it will protect the phone. The only thing I didn't like is that you can't use the wireless charge without taking the cover off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Sm77520,

      We're sorry to hear that this Defender Series Pro seems to be struggling to work seamlessly with your wireless charging function! This is certainly odd, since that case tested to be compatible with most wireless chargers. Please feel welcome to call our Otter super-sleuths at 1-855-688-7269, and they'll be more than happy to dig into this a bit more. We'll solve the mystery A.S.A.P. so that you can start fully enjoying that epic protection!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best protection available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first say that the case is worth the money. You're spending $1,000 on a phone, so why put it in a cheap case to save $20? I've had many phones over the past 20+ years, and unfortunately, a more than one has had an accident and suffered a broken screen. Today's phones are even more fragile with their larger curved screens. That said, once I started investing in the Defender series cases from Otterbox, my phones have been been able to survive life''s little bumps and accidental drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted this brand and its always worked out for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other cases on phones always had them crack screens when falling. Last 2 phones in otterbox and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. A little bulky but outstanding protection and no slip with the rubberized outer skin.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case protects curved glass sides of screen well. My only disappointment was that it was on sale $30 cheaper on a Saturday online, and I did not use my basket as we were going to the Best Buy store (150 miles from us ) on following Monday and when I went to store it was not discounted at all.Apparently if you see something on a saturday online put it into your basket to save that discount price or it changes back the next day

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've pretty much been an Otterbox user since my first smartphone years ago, the Samsung Galaxy S2! My only complaint has been the same since Samsung introduced the infinity display with the S8: the case doesn't provide a screen protector, so there's really only so much protection the case can realistically provide. So far, I'm pleased with the protection this case provides. I hope this remains the case (pun unintentional).

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protective case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Has a nice grip that feels secure in the hand. Should protect phone well if it's ever dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Just that I was looking for. Amazing comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip on the hand. It protects very well my device. The most comfortable on the hand. 100% recomended

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong, protects the phone like a guard :) Recommend to have it Pricy but good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend it. Bought for a Samsung galaxy 10+. True Story the phone was in the case and had a screen protector on it. It got dropped facedown on asphalt and run over by a car twice. Picked up the phone expecting the worse but was pleasantly surprised. The screen protector had a few scrapes and scratches on it but the phone worked perfectly. Not a thing wrong with it. Still using it today.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    very nice case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is very good. Looks good & very durable. Little pricey but seem to be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Otter Box Defender cases for previous phones. Great protection. Only gave it 4 stars because the belt clip is always the weak link. Usually end up replacing it a couple times.

    I would recommend this to a friend
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