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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Pro Holster Case's protection, fit, ease of use, and quality. Many appreciate its good grip and compatibility with wireless charging. However, customers are negative about the lack of a built-in screen protector and some find the case pricey and bulky. Concerns were also raised regarding the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 684 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two clips broke on the box. phone is still protected. nice stand feature, but that clip broke.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to the clips on your Defender Series Pro! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement OtterBox. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for the wife. she loves it so much. it has not let her down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is rough on his phone and this is a good investment to protect it. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price .love this item. Would buy again. Really protect my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box is durable. When I dropped my phone the box didn't even get a scrape on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect just what I needed highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phonecover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is great for my galaxy phone. I have not had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Dislike, Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the way it holds the glass screen protector up all the way around the edges of the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series case! While that case was designed to be compatible with Alpha Flex and Clearly Protected, we can't guarantee compatibility with all the screen protectors on the market. If you are using an OtterBox screen protection offering, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price I would actually purchase it again If i feel the need too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this OtterBox! Where i work it can be damaged easily, and I dont have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protective cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the durability and thinner than expected for my Samsung Galaxy S10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this case. Very sturdy, well-made, durable for construction worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In extremely rough with my phones and this is the toughest case I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone and cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excelente your cover in the phone thanks everything is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and nicely made.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy looking cover. Much more slim than the phone and cover I had on my Galaxy S6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need a belt clip caSE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox for several cases and have no complaints. Will keep using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend happens to have the dropsy' Therefore she feels safe having this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the Galaxy S10. Rugged construction that you'd expect from OtterBox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed in the charger because it does NOT work with the Otter box Pro Defender on my new S10 phone I just purchased from Best Buy. Why would the sales person suggest I purchase that item? I had to make a trip back to Best Buy and return it. I live 35 miles one way from your store. Geek Squard tech was here to set up my new router and helped me with my charger issue. He is the one who told me it would not work. I already suspected that was the problem. Not good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My outter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, feels good in my hand. Nor too big and bulky

    I would recommend this to a friend