Customer Ratings & Reviews
- Model:
- 51932BBR
- SKU:
- 6323253
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Defender Series Pro Holster Case's protection, fit, ease of use, and quality. Many appreciate its good grip and compatibility with wireless charging. However, customers are negative about the lack of a built-in screen protector and some find the case pricey and bulky. Concerns were also raised regarding the durability of the belt clip.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is a brand synonymous with exceptional quality and protection for your mobile devices. Their rugged and durable phone cases provide peace of mind, safeguarding your device against drops, shocks, and everyday wear and tear. With their sleek designs, precise fit, and reliable defense, Otterbox cases are a must-have accessory for anyone looking to keep their smartphone safe without compromising style.
I would recommend this to a friend Letdown
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case does not fit my phone. I have a Galaxy10 and I purchased this particular case. I am so disappointed....will be returning.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there discochic,
We're so sorry to hear that this holster didn't end up fitting seamlessly with your Galaxy S10! This is certainly bizarre, especially since as long as you're using that belt clip in conjunction with the Galaxy S10 Defender Series Pro, the holster should latch right onto the case itself. If you happen to still have the belt clip around, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this!
Cheers,
OtterBox Customer Service Team
Bad case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is big and bulky. Couldn't get side buttons on phone to work in case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dave!
We're sorry to hear about your disappointment with your Defender Series Pro! That is the most rugged case in our lineup, so it will be a bit more robust than some of our other offerings. If you're still in the market for a sleeker case, we'd suggest taking a look at our Symmetry Series. Having said that, it is certainly odd to hear that you're having issues with the buttons on your case. The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement OtterBox. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Clip
Great Case Terrible Clip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for Edge type phones. In Buying 2 New S10s for my wife and I, we also bought 2 Defender Pro Cases. The Phones Falls out of the clips with the slightest of jostling jogging or wiggling and I mean Slightest. The Phone falls out.. Not acceptable, not ok. Could loose your phone and not even know…I would reccoment the Case but WARN people check your clip and make sure its not loose like ours!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey TLCHW,
We're shocked and sorry to hear that the Galaxy S10 Defender Series Pro holster doesn't seem to be latching in as tightly as usual! For curved screen devices, we typically recommend inserting the phone into the belt clip with the screen facing out, as this orientation tends to fit better. If this still doesn't do the trick, please don't hesitate to call our Otter experts at 1-855-688-7269, and they'll be glad to provide further assistance!
Sincerely,
OtterBox Customer Service Team