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Customer Ratings & Reviews

Your price for this item is $23.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and snug fit offered by the Defender Series Pro Holster Case for Samsung Galaxy S10+. Positive feedback also frequently mentions the case's ease of use and good grip. However, some users note that the case may interfere with wireless charging and that the belt clip could be improved. The absence of a screen protector is another common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,248 reviews
  • Rated 5 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Very durable. It was as they described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case . Very durable because I work outside. Needs cleaning sometimes and taken off.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    I don’t recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and easy but this case isn’t good for protection. The old otter-box is the best one and I thought this would be similar... This doesn’t even have a screen protector! & for the price I returned it and got something better for way cheaper that will protect my phone!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with your Defender Series Pro! After extensive design testing, our engineers determined that many of these newer devices will function best without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. We're bummed to hear that you chose to return your case, but we hope you choose to give us another shot in the future!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my first one when this model came out and two years in it just broke i would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    good product but a little pricey for the product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but a little pricey for the product purchased.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      Thanks for your feedback! We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing limited warranty you receive. If you ever have any OtterBox questions, please contact us at the link below. We are happy to help!

      https://www.otterbox.com/en-us/contact-us

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    It does what its supposed to do

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber outer becomes loose after only a few removals. Doesn't hold plastic frame as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome durable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that supports wireless charging. Waiting for the Otterbox case for the S10 5G to make it to the shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone we have has an Otterbox and we do not ever have a problem with them breaking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great case. You just need to take it apart to put it on, which I didn't know at first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It serves the purpose of protecting my phone and was reasonably priced.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't provide any screen protection. But it is well made

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Kim!

      We're sorry to hear about any disappointment with your Defender Series Pro case! After extensive design testing, our engineers determined that the best way to interact with the advanced display of your phone was without the addition of a built-in screen protector. That being said, that case is totally compatible with Alpha Flex. Give us a ring at 1-855-688-7269 if you have any questions about that protection option.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on side are hard to push. They sometimes do not work. I have to push buttons hard sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliability!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender has continued to perform at or above our expectations. Very dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy. I like that its dust resistant and allows me to wireless charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S10 plus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection against phone easy to put on easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast phone & good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S10+ does everything quickly & the camera is feature rich and easy to use. Very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What Dad's need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the type of protector I would recommend to protect our Father's phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, always use this brand. Not sure what else to say.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Too expensive for a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost too much for phone case without screen protection

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi LL,

      We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing limited warranty you get. If you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    so far the phone is working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out some of the options on the phone but so far so good.

    I would recommend this to a friend