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Customer Ratings & Reviews

Your price for this item is $23.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and snug fit offered by the Defender Series Pro Holster Case for Samsung Galaxy S10+. Positive feedback also frequently mentions the case's ease of use and good grip. However, some users note that the case may interfere with wireless charging and that the belt clip could be improved. The absence of a screen protector is another common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,248 reviews
  • Rated 4 out of 5 stars

    Great case for protecting phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing it's job. No problems . Like that it clips on and stays in place.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Good case but DOES NOT WORK with wireless charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective case but does not support wrls charging

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there MikoKL,

      We're truly bummed to hear that this Defender Series Pro doesn't seem to be matching up well with your wireless chargers! This is certainly an odd situation, since that particular case was specifically designed to work seamlessly with most wireless chargers. Our Otter detectives would love to further investigate to solve the mystery, so please don't hesitate to give them a call at 1-855-688-7269. With a couple of quick troubleshooting tricks, they should have things back on track in no time!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection but with that it tough to do certain gestures because of case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glass screens scratches easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great but I'm really disappointed that the screen scratches easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case but it is also android so take that as you wish lol

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The case is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I.made the chose of the color and case. A great choice was made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around fall & water protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to protect the new hotness since moving up from old and busted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are so slippery. This box helps keep it in my hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone and wouldn't think about not getting an otterbox defender.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Instructions missing and too bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irony is that you need this case more because of itself. It is too bulky and I found too much friction for a surface that I kept dropping when trying to place in trousers. The friction would preclude easy slide and fall on the floor and just too bulky. I found that slim cases with proper edge protection is just fine and the likelihood of dropping is greatly reduced than when using a bulky case. Just wasn't a good fit for me and the instructions were absent on how to assemble this case. With the many methods of case screen protector and case installation among varied vendors, instructions become an important issue. This was simply not a case for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, John!

      We're sorry to hear that your Defender Series Pro case didn't check all the boxes for you. If you're looking for something a bit slimmer and more pocket-friendly, we'd suggest trying out our Symmetry Series case. Check that OtterBox out here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s10-black/6349514.p?skuId=6349514

      If you have any questions about the other cases we have available for your device, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.

      Additionally, if you're still in need of some installation instructions, take a peek at our Defender Series install video here: bit.ly/OBiP6PlusDefInstall

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Its the same as it always has been

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con I found was hard to snap into belt carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best protection for my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. this is my 3rd or 4th time buying otterbox..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great case, but too bulky. However, it is an Otterbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always choose an otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great phone case!! Haven’t had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good case. I wish it had a screen cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in construction. Durable case is great on any job site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for solod case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case just difficult at times to push in far enough to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Falls off my belt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It falls off my belt easily, with the phone in the case

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I think this is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked on my old phone and hoping it works this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product quality, durable and easy to install.

    I would recommend this to a friend