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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and snug fit offered by the Defender Series Pro Holster Case for Samsung Galaxy S10+. Positive feedback also frequently mentions the case's ease of use and good grip. However, some users note that the case may interfere with wireless charging and that the belt clip could be improved. The absence of a screen protector is another common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,248 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender cases are the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Defender Series is the only case my family uses. They are the best, we have never had a cracked screen or any damage using the Defender Series. The are heavier than most cases, but the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protective ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my 3rd OtterBox case for my Galaxy S. They are the best protective case I've ever seen. They have saved me so many times. I cannot even remember how many. I would highly recommend an OtterBox case for anyone. For any phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Otterbox Defender Series. Great protection for your expensive smartphones. New light weight and slim design for an overall protection. Definitely recommend this type of case for everyday and extreme activities for overall protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for any phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defenders have always been the best cases. Even moreso with curved screens. It always keeps the base of your hand of the screen and protects from any kind of drop. Best features are the clip and the ability to use said clip as a stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple case for KState fans.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. I was looking for a Purple case & this one was on sale so I couldn't pass it up. It has a holster so I don't have to put the phone in my pocket any more if I don't want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Holster Case Surprised Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used inexpensive holster cases for years, but all of my phones were smaller than the one I have now (Galaxy S10+). Those cases were OK, as long as I was careful not to hit anything with my hip as they would either break at the swivel or pop off my belt. This is why I was worried about using this case with a large phone. The reality is that, for some reason, it wears or carries like a much smaller holster and I haven't hit it on anything as I did with my other holsters. Also, it doesn't pop off my belt getting into and out of cars or chairs. It takes awhile to learn how to remove and replace the phone when used, but it wasn't difficult. It is not inexpensive, but if it doesn't break like the cheap ones, it will save me money in the long run. I'm really surprised at how easy it is to carry. And happy about it, too.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great otterbox that has been around for years,except there is no longer a protective layer for the screen. Why would you take a great product and make it worse. I guess it’s a money saver.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Holster Case really protected my cell phone more than once. During walks around my neighborhood the phone dropped out of my grasp onto the pavement and the case truly saved my phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helps protect from drops. Wish it would come with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case for my S10 Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the case has a lot of protection. wish they would have had more colors. Either way I like my purple one. I also wish it had the option to choose with protected screen. Mainly for the dust and all but its all good. very worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beginner Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heavy duty case that is working flawlessly. I occasionally will accidentally drop my phone or get it dirty and this case protects it. This brand knows what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    TOTALLY WORTH IT!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to install. I used this color and model of case for my Samsung Galaxy S10 plus. I have always had pretty bad luck when it comes to phones and dropping. This case has protected my phone Better than any other.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Perfect for people who drop their phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister's new phone and every time she drops it on the ground, I'm thankful for OtterBox. The one downside and something that I miss about OtterBox, is that there is no screen protector included.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Wireless charge sharing won't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets 4 out of 5 because you lose wireless charge sharing. The power button is rather hard to press. But seeing how I have an Anker 28,600 portable charger, this isn't that big a deal as I can plug in my spare watch charger or pad I keep in my vehicle. I'll take durability over 1 feature that realistically isn't that useful as you drain your phone if you charge share anyways!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like cases that protect my phone. This case is large but you can see the quality in it. If you are going to invest $1000 into a phone don't put junk around it. This case is one of the best if not the best I have seen for the S10.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want maximum protection for your Samsung Galaxy S10+, the OtterBox Defender is the case for you. It's helped to avoid damage during drops, I can't think of another case that I'd want.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter-Box Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my line of work, I get into some tight places like attics, crawl spaces and equipment rooms in basements. I've dropped my phone a dozen times and with the Otter-Box phone cover, it has never broke.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great Fit/Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect from a Defender case. This phone seems a little more fragile than my old S7, but case is great and not bulky. Be cautioned - it is very tight and has a tendency to make the factory screen protector peel away.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and fits phone great,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for phone and love that it doesnt have plastic screen shield, due to phone has it built in, have always used otterbox for my phones and have never had damage or a cracked screen. The customer service is also awesome..

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    It's great for outside phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to absorb shock for the outside of your phone but it doesn't give much protection for your screen it makes it still very susceptible to land on its front I wish that the edges around the front of the case were more prominent it so that it would protect the screen from ground drops

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Dylan!

      We're sorry to hear that you're not loving the protection provided by your new Defender Series Pro case! If you're looking for added screen protection, we do have Alpha Flex for your device, and that product is totally compatible with that Defender Series case. If you have any questions about Alpha Flex, please don't hesitate to reach out to us at 1-855-688-7269 for more information!

      Best,
      OtterBox Customer Service Team OtterBox