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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Holster Case's protection and fit for their Samsung Galaxy S10e. Many also appreciate its ease of use and the improved grip it provides. However, some customers point out the lack of a built-in screen protector and find the case to be somewhat bulky and expensive. Concerns were also raised regarding the weight and the accessibility of the volume buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 457 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    solitd but bulkey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps the cell phone protected, but its very bulky.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're glad to hear this Defender case has your vote of confidence, quality-wise, but we apologize it's a little heavier than expected.

      This case is our most rugged series. Its specific dimensions allow for both premium security and a pocket-friendly look, but we understand it's not for everyone. If you're looking for something a little more streamlined, feel free to check out our Symmetry Series case on our OtterBox website!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holster case for the Samsung S10e. Con is that there is no screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is durable and not as bulky as they used to be. Great protection against accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Now quite what I thought it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying and installing, this case was much bigger and a lot more bulky that I expected. It was very protective and did exactly what it was advertised to do. But, I found the volume control difficult to use and the on-off button was not easy to access. I am replacing this Defender version with a Commuter version.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Defender Series case has been giving you some trouble! That's certainly unusual, but we appreciate your feedback, and we'll be sure to let our design team hear your thoughts. We hope that you find exactly what you're looking for with that Commuter Series case, though! If you ever need any assistance, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a tough case for your phone? This is it. Dropped it several times and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. The ONLY issue I have, and it's not a deal breaker for me, is that I can't charge my watch using the power share feature because of the thickness of the case. The phone charges perfectly fine on the wireless charging stand though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protective case, but is somewhat difficult to clip into the belt carrier.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases. The only downfall being the price but over all work and preforms great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job. Had the phone about a month and it's not broken yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case. Dropped phone a fed times no isdues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Dropped it a few times no issues. Would recommend it for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survivor!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tough. Bought for my daughter to protect her new phone. She has a habit of breaking phones so I thought we would put this otter box to the test. It has been almost a year and the phone and case have survived.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing that I didn't like was that there was no screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great ease to install and work with. Not hard to take a part.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped already a couple of times and this thing works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable and easy to use protects your phone like it should

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    looking for protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a minimal case but, i am tired of seeing the touchscreen cracked.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy but expected that. Very good idea for construction or outside jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of my data and my pictures and apps seems to be complete. I appreciate that. Also, the assistance I received from the Samsung representative at Best Buy in Rivergate was excellent. My wife and I both got new phones and we're very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy but still looks sleek and nice. A bit over priced.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. Wish it had the old style screen protector though

    I would recommend this to a friend