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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Holster Case's protection and fit for their Samsung Galaxy S10e. Many also appreciate its ease of use and the improved grip it provides. However, some customers point out the lack of a built-in screen protector and find the case to be somewhat bulky and expensive. Concerns were also raised regarding the weight and the accessibility of the volume buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 457 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, fits well, works with wrieless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection for my first smartphone. Don't need the holster.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Hasnt broke

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped a couple of times and phone is still in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    hefty rubber plastic protector for your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rated best in category by local smart phone repair facility

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong enaught for construction purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protector for smart phones, hard case, and strong enaugh..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item to buy to protect you phone. I drop my phone alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Additionally the sales person Aisha was fantastic well prepared and super friendly and knowledgable. She made the experience excellent. We will always look for her when we go because she is fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is excellent and I would never buy anything but an Otter Box. But I wish that it came with a touch pad shield because the 10e does not have the wrap around display so there is no reason for not having a shield.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case just don't like the no screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S10e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance: Sturdy for cell phone use - Always check for + or e or you visit the store 3 x Ease of use: I needed help to undo the secret arrows correctly for the right fit - AAHH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I have dropped it multiple times. Nothing bad. Even spilt PVC glue across it. Wiped right off. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only otter box cases for sons phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use otter boxes on my sons phone. He broke a phone a while back bc of a cheap case and now I just refuse to skimp on cases. Otter box is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my husband for his birthday and he loves it! It is the best!He put it on 123 snd was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Otterbox!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need and when I need it. I always go to bestbuy to purchase stuff like this because I know it will be in stock and tracked via my Best Buy account.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Case is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great, only three stars because no where in the description did it say it was a screen less edition. Not really what I wanted, just kept it as the pandemic had me do the curbside pickup.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Mike!

      We're sorry to hear about your disappointment with your Defender Series Pro case! We appreciate your feedback about those case details, and we'll be sure to get it passed up the ladder to our design team. If you end up running into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had this for a week but we always use Otterbox cases for our cell phones. We couldn’t find this anywhere else in stores. Luckily Bestbuy had them in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone protector I ever had! I dropped may phone several times still no dents no cracks. It even kid proof I trust a 4 year old with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a tough case and I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough case and I love it This is a tough case and I love it This is a tough case and I love it This is a tough case and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it except for one thing...I have the galaxy s10e which has the side mounted fingerprint scanner, and it's hard to get good contact because the case is so thick and sturdy. other than that, great. it's the only thing that kept it from getting 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for years with other phones. Dropped my phones many times and no damage at all. Definitely recommend this case.

    I would recommend this to a friend