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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1693 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Defender Series Pro Modular Case's robust protection and secure fit as significant advantages. Many appreciate its ease of use and the overall quality of the case, although some find it bulky and heavy. While the color options and price point receive positive feedback, concerns exist regarding the included screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,693 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works wonderful keeps my phone safe and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she just loves the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most sturdy and protective case in market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case at the recommendation of the sales person. My previous case also came as a recommendation from the sales person but my screen cracked anyway. What I don’t like about this case is that the charging area and the on off area are covered and hard to open when I want to plug in my phone or to quickly mute my phone At this point I am unsure whether I would recommend this case. That is not an option under the recommendations.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cautiousconsumer,

      We're so sorry this Defender Series case isn't checking off all your boxes! This case was engineered to offer some of the most rugged protection, but we understand that it isn't for everyone. We'd love to help you find a case that you'll love. Give us a call at 1-855-688-7269, and we'll dive in with the assist!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case for fumbling folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough, practical and pretty...great choice....like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love being able to ask Siri questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone cas I have bought. Very nice and rugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox pro defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case.. fits hand good and very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but these cases for my phones they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and will always pick an otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bulky case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case if you don’t mind having a bulky case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift and he loves it....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and durable..................!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey but worth every dollar, does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, not too clunky or intrusive,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these for my work phone and it has saved my phone so many times. It was really not an option to not have one for my wife’s phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it’s a good protector for your phone but I don’t like that it is so bulky

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Nursey,

      Although it's awesome to see that this Defender Series Pro hit a home run in terms of protection, we apologize that the case feels a little too bulky for your comfort! We completely understand that the rugged nature of the Defender isn't for everyone, and we might recommend taking a peek at our Symmetry series. The Symmetry is our sleekest design, and still offers that premium protection. Feel free to check it out via the link below, and if you have any additional questions, our friendly Otters are just a call away at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-and-8-plus-black/6028030.p?skuId=6028030

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as usual. This was purchased for my wife to replace her case and she absolutely loved the thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case i always get the same one. Lasts a few months then have to but another

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    STURDY BUT BULKY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy ansd will clearly protect the phone but it is very bulky.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with your Defender Series case! That case is our most rugged protection option, so it will be a bit more robust than some of our other designs. If you're looking for a case that's a bit sleeker, we'd suggest checking out our Commuter Series case, as it provides port covers, like your Defender Series, in a slimmer, more pocket-friendly package. Check that out here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-and-8-plus-black/6028049.p?skuId=6028049

      Please give us a ring at 1-855-688-7269 if you have any questions about that protection option.

      Best,
      OtterBox Customer Service Team OtterBox