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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1693 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Defender Series Pro Modular Case's robust protection and secure fit as significant advantages. Many appreciate its ease of use and the overall quality of the case, although some find it bulky and heavy. While the color options and price point receive positive feedback, concerns exist regarding the included screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,693 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best in the market, but not the best design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, it’s tough enough for working outside!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Iphone 8plus case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case in my opinion is bulky especially if you have the clip on it. But if you don’t mind it being bulky, it will work just fine. I have had people say it is hard for them to hear me when they call.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Diva,

      We apologize that this Defender Series Pro seems a little too cumbersome for your comfort level! While the extra layers on the case do a lot in terms of added security, we completely understand why the rugged design might feel a little bulky for some. Luckily, we do carry a few other styles that offer slim security! Don’t hesitate to follow the link below to check out our Symmetry series, which might be more up your alley. Feel free to take a look, and give our friendly Otters a ring at 1-855-688-7269 if you have any further questions!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-and-8-plus-black/6028030.p?skuId=6028030

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip is a little to big for my taste and makemthempjjone heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my husband because the last one was in need to be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sturdy case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I didn't like was that it covers my left side toggle button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Very good quality protection for my I Phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and keeps the phone dust free. Also nice looking and not too heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good. Solves my problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to give me better reception. This does what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is maded well. And fits the phone very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good I always get one with each phone I get but this one is a little harder to open and that bugs me. The top part is easy to do it’s the two bottom ones and I have to try and slide phone out then I can get the whole thing apart

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Tbgirl,

      Sorry to hear that you're experiencing some case removal issues with the Defender Series Pro! For future reference, our friendly representatives are our resident experts on case installation, and they are always available to provide further assistance. Simply give them a call at 1-855-688-7269, and they'll be happy to help out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great protection no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been dropped many times and thrown by the toddler with no damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality perfect case if your real clumsy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the iPhone safe from drop damage and limited safety from liquid damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sturdy protection for phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically buy Otter Boxes for my iphones. I like their sturdiness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case but lacks grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but lacks grip could use texture on back of case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case, for the price. Wait for the sales for best pricing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iphone. Works great for me. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a durable case. the case can take a beaten!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    An expensive pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife. First 5 minutes she loved it. Then she was asking if we could return it an get something completely different. The built in screen protector doesn't pay flat against the phone screen, which was causing difficulties using her phone. I opted to rip out the screen protector so now it works like a charm. No more pushing an icon 5 times to open an app. Not worth the money in my opinion. Over priced an over rated for something I had to dismantle to get full functionality

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Derek!

      We're sorry to hear that the Defender Series Pro was giving your wife some trouble! That screen protector should lay flat over the screen of that device, so we're bummed that this one wasn't meeting our typical standards. We do notice that the addition of another screen protector under the Defender Series can lead to similar issues. If there was no additional screen protector, then it sounds like that case may need to be replacement, though! If that's the case, give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox