Customer Ratings & Reviews
- Model:
- 51441BBR
- SKU:
- 6296135
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Defender Series Pro Modular Case's robust protection and secure fit as significant advantages. Many appreciate its ease of use and the overall quality of the case, although some find it bulky and heavy. While the color options and price point receive positive feedback, concerns exist regarding the included screen protector and the durability of the belt clip.
This summary was generated by AI based on customer reviews.
It is slim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a black otter box cell phone slim case for I phone.
No, I would not recommend this to a friendDefender Otter case and holster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was terrible. Very hard to unpack and when finally assembled did not close on the phone all the time. I am returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Smiles,
"Terrible" wasn't exactly what we were going for with this Defender Series Pro case, and we're so sorry you're feeling as such. If you're willing to give this another shot, we'd love to learn more about your situation, so we can figure out the best way to help. Please feel free to contact us through our website under "How Can We Help You?" and select "General Questions."
Best,
obcst
OtterBoxPhoneCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Was looking for a phone case for my new phone to protect it. This case is bulky and was not flush against the screen, which made texting very difficult. Returned.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Playstation4,
We're very sorry to hear you weren't happy with your Defender Series case. Given your comments you may prefer the OtterBox Commuter. The Commuter Series is a bit slimmer than the Defender and is perfect for protecting your phone from daily drops and safeguarding your ports from dust and debris. Check it out: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-and-8-plus-pink/6028001.p?skuId=6028001
Please feel free to give us a call at 1-855-688-7269 with any further questions or comments and we'd be glad to assist!
Sincerely,
OtterBox Customer Service Team
POOR QUALITY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STARTED TO FALL APART DIDNT EVEN LAST A MONTH VERY EXPENSIVE ITEM
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tita1969,
We're sorry to learn your case is falling apart. Please contact our customer service team under the support tab from our main website. We'd be happy to get you set up with a brand new replacement that is sure to last!
Sincerely,
OtterBox Customer Service Team
Not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case didn’t make it 2 weeks before the area by the on/off area got a crack in it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our engineers know about that crack near your power button. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Dirt get in super easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Dust gets inside really easy. Super dirty screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro case! While that case protects your ports from dust and other debris, the full case isn't 100% dustproof. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Screen protector
Phone got run over by a car and survived.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox defender is an Superior product. I didn't notice I accidentally dropped my phone as I was getting out of the car. There it sat for over an hour and it got ran over by at least one car. Though the case got nicks and the protector screen got warped the phone was totally protected! I can still use it with the busted out case -- but I will gladly spend to get a new otter box. Totally rocks!
I would recommend this to a friend Defender Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Easy in store pick up. Nice improvement in the model since we bought it last.
I would recommend this to a friendOtterbox Defender series. Excellent Drop case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Otterbox for 5 years been thru hold your breath drops and the iPhone is ok , I try not to drop but work in Construction ______happens. I’m actually looking to buy another as mine is starting to come apart.
I would recommend this to a friendOtter box case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case was what I expected!! Having a little issue with touch screen. Like I have to press hard to get anywhere. Is that normal?
I would recommend this to a friendBest case ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my lifestyle always using it 24/7, tough under all conditions
I would recommend this to a friendDurable Phone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case appears very durable and will protect my iPhone 8 Plus
I would recommend this to a friend- Cons mentioned:Screen protector
Garbage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the poor design of this case I end up having to disassemble and clean off the screen protector at least once a week thanks to dust (or condensed moisture) entering through the countless open holes in the case. I think I'll go back to Lifeproof.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Joe33,
Yikes! We're bummed to see that this Defender Series Pro seems to be attracted to dust and moisture lately! We totally understand how cleaning the screen protector might start to feel like a chore. While we respect your decision to head down a different path, if you're willing to give this another shot, our tidy Otters would love to clean things up with a quick warranty claim. Please feel welcome to give them a ring at 1-855-688-7269, and they'll send over a spotless new replacement A.S.A.P.!
Best,
OtterBox Customer Service Team