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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1693 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Defender Series Pro Modular Case's robust protection and secure fit as significant advantages. Many appreciate its ease of use and the overall quality of the case, although some find it bulky and heavy. While the color options and price point receive positive feedback, concerns exist regarding the included screen protector and the durability of the belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,693 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great performance and great price ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product to help keep my phone protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what need for work because of the type of environments I work in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great option and good price and excellent item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drop-proof case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case that I would recommend to everyone! 2nd time buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale, for the amount i spent this is an excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product to have. has a lifetime warrenty. good investment

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work as expected. This was bought for my son's iPhone. After having on the device for around a week, my son dropped his iPhone and the screen was damaged which we thought that the OtterBox would not allow this to happen. Now, he has decided they are not worth the money and buys other protection for his i products.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to hear about your son's iPhone having suffered such damage to its display while under the watch of the Defender Series Case. We truly do put forth every possible effort to ensure our cases will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to some variables that prevent us from being able to guarantee all exposure to risk will be eliminated.

      Although our warranty cannot help with device repairs, we would very much like to help get your son a new OtterBox for a fresh start. Please feel welcome to give us a call at 1-855-688-7269 and we will be glad to assist you with this.

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Tough and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems pretty durable. Been put through a lot so far and holding up fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it holds up ever time i drop it .i have no issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good case if you have small kids and have job the you could drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I always use an Otter Box for my cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great very sturdy and durable Works great to protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection for my iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the otterbox. I won't use anything else to protect my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough and resistant cover! I would definitely recommend it to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable case. Big fan of OtterBox cases for durability and resistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every other Otterbox case I have purchased, this one is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny!! Especially having two small kids lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is really good. Just needs the option of glass screen cover. Also, the rubber flap over the charge point shouldn’t be so hard to hold open while plugging the phone in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband's phone, always purchase OtterBox to protect them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it a few times and it holds intact definitely would recommend

    I would recommend this to a friend