Customer Ratings & Reviews
- Model:
- 51927BBR
- SKU:
- 6329950
to a friend
Customers are saying
Customers consistently note the excellent protection and good fit this phone case offers for the Samsung Galaxy S8. Many appreciate its ease of use and the convenient belt clip. While some minor concerns regarding the case's durability and price relative to quality were raised, these were less frequent than positive comments.
This summary was generated by AI based on customer reviews.
bad purchase not recommended
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke very fast did not last at all. I will not recommend at all.
No, I would not recommend this to a friendNot good. Does not protect screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not protect screen. You need to buy additional protection for that
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Coral!
We're sorry for any frustration with your Defender Series Pro case! After extensive design testing, our engineers determined that the best way to interact with the screen of that device, was without the addition of a built-in screen protector. That being said, that case is totally compatible with Alpha Glass. Give us a ring at 1-855-688-7269, and tell you more about that protection option.
Best,
OtterBox Customer Service Team
Order Missing Part
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I received product it was missing complete component
No, I would not recommend this to a friend- Pros mentioned:Protection
Can't use pad charger with Otter on phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection this gives my phone, but hate the heat build up and poor charging when using a pad charger. Plugging in to charge is frustrating and negates a nice phone feature. Still if that isn't a problem, this one offers the best phone protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi G354,
We're so sorry to see that the Defender Series Pro doesn't seem to be working seamlessly with your favorite charger! This is certainly curious, since that case tested to be compatible with most Samsung-recommended wireless chargers. That being said, we would recommend using the charger in a horizontal (or landscape) position to yield best results. If you continue to experience connection issues, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll gladly pull out their tools to find a quick fix!
Best,
OtterBox Customer Service Team
ghhgdg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they suck my phone cracked in the case and i have the whole cover with the screen protector and all yall needa do better honey nooooooooooo never again rats.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your frustration with your Defender Series case. While our cases are designed to reduce the risk of damage to your phone, there are some variables that can't be predicted. Though we can't replace the device, we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team