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Customer Ratings & Reviews

Your price for this item is $20.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 359 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Pro Modular Case's protection, fit, and ease of use, with many praising its ability to safeguard their phones and its user-friendly design. The case's quality and grip also receive significant praise. However, some customers express concerns about the case's bulkiness and the slight inconvenience of the charging port cover. Overall, the positive feedback on protection and usability outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 359 reviews
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good product. Will definitely use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is definitely durable. A little bulky. Otherwise, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect from less than gracefull owners. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quality is good. Will test out if its drop proof.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Case. Protected phone - at least 4 drops to the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Works for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outbox fits well for my Samsung phone and is what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for my S9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus was the perfect case for my galaxy S9. The case which I had before was inferior and everytime it was dropped a small distance my tempered glass screen protector would pop off. Not with this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, great for larger hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your device and disrespect gravity, this case is as durable as it gets. Adds a considerable heft to the so, as my hands would cramp holding such a thing device.. Loses a star as the outer edges of the case are textured for grip, but end up being abrasive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in manufacturing so I appreciate the rugged nature that Otter Box puts into every case I've ever bought from them. This one is definitely no exception. It keeps my phone protected anywhere I take it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox product and this is the first case I purchased without a plastic shield for my screen. They do not offer it for my Galaxy S9. It will cost more for the protective screen which I declined in-store. I will, however, get it next time I'm in the area as I think it is important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my son's S9. He received an appointment to Westpoint and needed a case that was going to be strong enough to survive "The Beast" with him. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for the Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case, it is easy to use. The only complaint I have is that it doesn’t cover the screen glass. I was told that there isn’t a case that will protect the screen glass. I do recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim for a defender case. The holster is very strong and clips in place well, even for an active person. The only downside is it doesn't have the built-in screen cover so you have to buy that separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has owned an Otterbox Defender knows it does what it's designed to do , very well. Would be 5 stars if there was screen protection as in previous models. Anyone purchasing be aware there is no screen protection with this one, probably due to the curved screen on the S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for anyone who uses/abuses their phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old phone because I dropped it and broke it's brain. This case has already stood up to a drop and a child snatch and drop. Otterbox cases will forever be my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plumber

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box products, only one we use! This is our 8th one purchased, not because they wear out, but because the size of the phone changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cover/case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these for our company cell phones we assign our guys. We are in construction and need something close to indestructible! Otter Box fits the bill!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the phone bigger but I like that. The belt clip (which I didn't think I would use) has been especially handy. Otter box has never disappointed. BK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when i bought my phone. It was nice to have case i didn't have to hunt down and order from china. Dropped it a few times, only now starting to split but doesn't effect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg, first time getting an Otter case. Absolutely love it!!! And the customer service girl put it on for me, ( I would never have been able to do that)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One problem that I'm having is plugging it into to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a cover covering the charger so I have to lift it up to charge the phone and hold it make sure it's plugged in I don't know whether to take that piece off or just leave it there I think it's part of the phone it's part of the

    I would recommend this to a friend