Customer Ratings & Reviews
- Model:
- 77-90083
- SKU:
- 6562034
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the great protection and fit this Defender Series Pro Tablet Case offers for their Apple iPads. Many appreciate the case's design, but some find the stand difficult to use and are disappointed by the lack of a screen protector. Concerns have also been raised regarding the case's durability and price point. While some find it bulky and heavy, others believe the protection justifies the cost.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Marvin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. Does fit well on the iPad. Plug access cover won’t close.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Marvin! We’re so sorry to hear about the fitting trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Stand
Terrible Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, but stand is flimsy. Feels like its going to break everytime its opened and closed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing some disappointment with the shield stand portion of your Defender Pro Series case. Should you have an issue occur with the case or shield stand as you use and enjoy the amazing protection the product provides for your device, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Functional issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No place for the I-pencil to charge. Far to much work to take it off to connect and charge.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that this specific case is not working out the way you had intended. The Defender Pro Series case offers a charge port cover that is designed to easily open and close to accommodate accessories such as the pencil to plug in to the device with ease. If we may assist with questions or troubleshooting, please feel free to give our amazing CS Team a ring at 1-855-688-7269 and we are happy to help.
Just a BIG NO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this case. These should not even be sold. Hard to open case. Very flimsy. The angle lock jams and will break.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Fingertip reader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fingertip reader should be more accessible so that it reads your fingerprint more easily
I would recommend this to a friend- Pros mentioned:Protection
Great quality, bit bulky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good quality but a bit overpriced. Good protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although we've never aimed to be the lowest price point going, we definitely put forth every effort—from design and materials to manufacturing and post-production testing—to ensure the Defender Series Pro case will be up to the challenge of helping to keep your iPad safe from harm.
We trust that the case will prove its worth time and again, and our friendly Otters are here if you ever have any questions or concerns. Just give us a ring at 1-855-688-7269 if ever in need, and we'll get right on the case!
Happy Holiday Season,
OtterBox Customer Support
the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time used of the OtterBox Defender series and this Box is as expected. It should protect my Ipad no matter how many times I drop it.
I would recommend this to a friendBreakable Otterbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ipad, screen protector and this otterbox for my grandson 3rd birthday and within a month the Otterbox was damaged. He dropped it on carpet floors, it cracked and was missing a piece on the edge. Very disappointing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issue you experienced with your case following a device drop. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Waste
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a camera area for back broke the same day
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty.
Cheap matterial
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap material bought for my kids iPad and it’s already broke after a month. Definitely do not recommend for the price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to hear about your experience with this Defender Series Pro case. We understand how important the quality of this case is to you, especially considering you intended this case to work for your kiddos. The good news is we have an amazing product warranty in place for when things go sideways like this. Please give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to look into your replacement options with you.
Best,
OtterBox Customer Support
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case besides the charging flap that snapped in 2 days.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .While it's certainly nice to know that you're otherwise a fan of the Defender Series Pro case, we're sorry to hear about the struggles you've had with its charge port cover right out of the gate. Fortunately, we've got a great warranty that will help to restore structural integrity to your Otter experience by way of a brand-new replacement.
Just send word through the following link or at 1-855-688-7269, and we'll be glad to help get one in the works! https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Protection
Great for the JobSite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otter Box for our company's Ipad is exactly what I was looking for. It is used on the jobsite and keeps everything safe and clean
I would recommend this to a friend - Cons mentioned:Stand
iPad protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stand sticks when I try to adjust it, otherwise it’s a great product
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with your stand sticking. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:Protection
Solid Protection, Ease of Use is Mehhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The detachable cover for the screen is hard to take off, especially compared to similar products for an iPad. Considering the price tag, it should be a little more user friendly. Other than that, it is solid protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope with with time and use the case grows on you as it provides great protection for your device. Please give our CS Team a call should and questions or needs arise, at 1-855-688-7269, and we are happy to help!
- Cons mentioned:Screen protector, Stand
Otterbox ipad case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t come with a screen protector. The stand gets stuck & prohibits me from closing it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! When speaking to iPads, the Defender Pro does not feature a built in screen protector which allows one to pair it with any of our screen protectors for the device. The Defender Series case for iPad does feature a built-in screen protector. If you are experiencing an issue with your shield stand accessory, please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Cons mentioned:Screen protector
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the built in screen protector. Thats a deal breaker for me
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.