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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Pro Tablet Case offers excellent protection and a good fit for the Apple iPad. Many find it easy to use and appreciate the updated design and quality of the case. However, some customers have expressed concerns about the stand's durability, the absence of a screen protector, the weight of the case, and the price. Some customers also reported issues with the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 364 reviews
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable case, light weight, like the stand to sit on table

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for teenage boys, very durable and holds up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case but stand is too flimsy. Already broke in less than a week

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Otter protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. A little heavy if holding it. Still worth the protection versus cost of repairs if dropped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I only was able to get black and would like to have had a different more feminine choice of colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and I love this case it has work wonderfully I have dropped many times and not a single scratch has shown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knock on wood but this is the best case so far for my son's iPad. he is a thrower ugh. we also like the outer case that has the stand.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Don

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to install. It did not come with a screen protector. I do not know w if this is standard or manufacturing error.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but a step back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but feel it's a step back from the quality of the older version. Stand is more adjustable but subject to slipping. Also, more susceptible to sliding off surfaces as there is no rubber backing as on older version.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, James! We hope that as you use and enjoy this case that the protective ruggedness and the new features of this case grow on you. Hello! Should any questions or concerns arise as you enjoy this product, please reach out to our CS Team by phone or via chat, as we are always happy to help! OtterBox

  • Rated 5 out of 5 stars

    Ipad 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6th generation and I like the fingerprint scanners move to the edge power button . Battery life was improved and the charge port takes a "C" type plug. I think it is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an IPad...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than Ipad is the best tablet. Ive tried others but i keep coming back to Apple.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and clunky, lots of plastic. This isn't really what I was looking for. Hard to tell from the photos.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear the Defender Series Pro tablet case is feeling a bit too substantial for your needs and taste. We do have a couple of streamlined options for your iPad (10th gen) in our Symmetry Series Folio and Symmetry Series 360 Elite cases, so maybe give those a look online. And definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Hard fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to fit the case to the iPad and the cover is hard to use, very rough in opening and closing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this heavy duty Otter tablet case for our iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox and Defender series will not disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series will keep your iPad safe and is very functional. We use Otterbox on most of our devices and have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but you have to be careful inserting the pencil in its slot or it will break the tip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPad Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case solid and well built, takes a bit of work to get it on but other than that it’s great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable iPad protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has been a reliable protection for my iPads and iPhones. I hate to pay the price but I do it because I trust the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box iPad series protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very secure storage case for your iPad. Comes with a stand but doesn’t protect the glass for travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed in quality of case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox cases for many years to protect all of my former iPads. I kept this case for just one day after examining the quality of this case. I had difficulty in opening and closing the stand that also had a flimsy feel to it. I felt the stand could easily break under daily use. To me, the rest of the case did not have the sturdiness that my former Otterbox cases had.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product and your experience with sturdiness! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox