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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Pro Tablet Case offers excellent protection and a good fit for the Apple iPad. Many find it easy to use and appreciate the updated design and quality of the case. However, some customers have expressed concerns about the stand's durability, the absence of a screen protector, the weight of the case, and the price. Some customers also reported issues with the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 364 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and great product quality

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    iPad case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case next best thing under a otter-box case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    you need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this brand for all my devices that need this protecton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful case. Love it. Works good for work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, offers great protection. Snap on cover protects the screen and doubles as a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a short time but so far it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPad case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better case for an iPad! It’s saved me from having to buy a new iPad countless times. I have a small child and she can’t damage it with this thing on

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommend recommended product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I have found to protect my iPad great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up extremely well to drops from children. Also handles good against spills.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Provides excellent protection but not user friendl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of otter box provides excellent damage protection which this does and has for many past purchases, however this is difficult to remove the cover and cumbersome to adjust the stand, had it now for 3 mos same review as when purchased would recommend taking a pass on this and looking for alternatives

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection with great versatility!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a great twist of protection and convenience. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for when you have kids they can drop it you don’t have to jump and twitch and check your pad. It protects it pretty good so far no problems I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best IPad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It keeps my iPad safe during busy nights when there is a lot of water and people handling it. Never worry about a thing with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy Duty, Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heavy-duty case gives me confidence that my device will be protected, especially when I am out and about with it in my bag. When I bought it, I didn't realize that it even has a place for my Apple pencil, excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhis has got to be the best case ever for your ipad it protects your investment and has a secure spot for your expensive Apple pencil. Also its has a built in stand and cover for the screen. Really cant go wrong and it was on sale for for half off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for protecting 10th gen ipad & easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for iPad screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it. Raised edge on the case effectively protects the screen if iPad is dropped.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Still Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, and works well. Only drawback, is it doesnt have the screen protector like the design for the 6th generation iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice looks good reasonable price protect your investment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this product as I use my iPad inside and out back in the yard and wanted a case to protect it . I’ve always trusted otter box with my phones so this was a no brainer. I bought product but it did not have a screen inside and by all accounts the QR code, directions on the box and pictures it should have had a screen in it. I took it back to the store Best Buy Berlin Turnpike in newington CT and explained every thing. They weren’t helpful I showed them the video from the QR code on the box and pictures on the box . The cashier told me they don’t come with a screen she put them on iPods before I asked if she could check another box and was told they can’t open products. So conclusion it either a manufacturer defect, incorrect description on the box. Either way the store wasn’t helpful and that’s one of the reasons I just stop going to the newiington Best Buy. Customer service thier is not what it used to and needs to be

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Our engineers removed the built-in screen protector from our Defender Series Pro cases to ensure complete functionality with the newest devices. Our Defender Series Pro was redesigned in order to provide the same drop protection even without the built-in screen protector. For an iPad option with a built-in screen protector, we recommend the Defender Series. OtterBox